Sales Support Analyst

The Cigna Group

. Provide pre-sales technical support and expertise to assist the sales team .

Posted 10/8/2026full-timeRemote • Connecticut • United StatesJuniorMid-Level💰 $36 - $60 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in pre-sales technical support, project management, and healthcare product knowledge, while effectively collaborating with sales teams and clients to deliver tailored benefit solutions. Strong communication and relationship-building skills are essential for influencing business partners and driving results.

Highest-signal resume keywords

Pre-Sales Technical SupportProject ManagementHealthcare Product KnowledgeRelationship-Building SkillsSales Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefits AdministrationFunding SolutionsData AnalysisProposal DevelopmentFinancial DevelopmentLegislation ComplianceRFP Process ManagementPrototype DevelopmentClient Needs AssessmentSalesforce (SFDC) Management

Soft Skills

Written CommunicationVerbal CommunicationCreative ThinkingInfluencing SkillsTime Management

Industry Keywords

InsuranceHealthcareEmployee BenefitsSalesFinanceUnderwritingRisk ManagementAccount ManagementConsulting ServicesPPACA Compliance

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Provide pre-sales technical support and expertise to assist the sales team
Deliver in-depth presentations and product demonstrations to clients and sales representatives
Support installation components of product/service solutions and develop prototypes
Provide ongoing customer support for product/service usage issues
Partner with Sales Representatives on new business and retention/growth opportunities for the O500 Buyer Group
Establish plan design solutions, interpret benefits, identify non-standard Cigna benefit administration requirements, and propose alternatives
Analyze prospect data to determine viability
Communicate with brokers to obtain critical data and negotiate timing
Strategize on funding and benefit solutions based on client needs
Determine benefit intent and partner with underwriting to develop quotes
Create and maintain SFDC opportunities, sculpt benefits, apply legislation/compliance, and coordinate performance guarantees
Support financial development, including translation factors, plan designs, network solutions, financial risks, and caveats
Initiate SFDC activities and participate in Strategy/LCR calls
Coordinate with Sales, Proposal Unit, and enterprise partners to produce accurate, high-quality proposals
Coordinate with business units for additional lines of coverage
Project manage the RFP process as primary contact for engaged business units
Review and coordinate deliverables while meeting internal and external deadlines
Monitor new product initiatives and healthcare-industry impacts from PPACA changes
Act as a subject matter expert to identify gaps and improve the Presale process
Support and provide direction to junior professionals

Requirements

What you’ll need

BA/BS highly preferred or equivalent experience
2+ years of presale experience preferred
Background in Insurance, Healthcare, Employee Benefits, Sales, Finance, Underwriting & Risk, Account Management, Project Management, or Consulting Services
Advanced knowledge of healthcare product lines, major funding vehicles, and benefits administration
Demonstrated relationship-building skills and ability to influence business partners
Strong project management and written/verbal communication skills
Ability to manage multiple assignments with shifting priorities and deadlines
Ability to drive results with urgency and accuracy
Creative thinking and ability to translate ideas into actions
For home working, cable broadband or fiber optic internet service with at least 10 Mbps download and 5 Mbps upload

Benefits

Comp & perks

Annual bonus plan eligibility
Medical, vision, and dental benefits starting on day one
Well-being and behavioral health programs
401(k)
Company-paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence
Tobacco-free policy