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Senior Account Executive, Health Plans
The Cigna Group. Manage the overall contract and relationship with existing complex clients and their consultants .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management, strategic account planning, and driving customer satisfaction while leveraging financial analysis and project management skills to achieve organizational goals.
Highest-signal resume keywords
PBM Account ManagementClient Relationship ManagementStrategic Renewal PlanningProject ManagementFinancial Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisProject ManagementAccount ManagementSales Target AchievementBusiness Solution Development
Soft Skills
Verbal CommunicationWritten CommunicationNegotiationProblem SolvingLeadership
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPoint
Industry Keywords
Health PlansRegulated MarketsCustomer-Centric SolutionsCross-Functional SolutionsClient Retention
About the role
Key responsibilities & impact- Manage the overall contract and relationship with existing complex clients and their consultants
- Own the strategic renewal plan and develop long-term account strategy
- Lead growth and retention of current clients
- Identify business solutions that meet client needs and incorporate them into the annual SPARC
- Drive client retention, customer satisfaction and corporate strategic goals for the book of business
- Serve as the client expert and organizational resource
- Share best practices and contribute to development of others
- Provide forward-thinking leadership to move the business forward
- Lead projects and corporate initiatives
- Manage accounts to maximize results and meet or exceed sales targets
- Lead and coordinate overall team efforts
- Generate increased sales from established accounts
- Use business, marketplace and clinical knowledge to advance organizational goals
- Conduct and use financial analysis to evaluate strategic options and opportunities
- Build customer relationships and deliver customer-centric solutions
- Execute renewal strategy and organic growth
- Develop and deliver multi-mode communications
- Solicit internal and external feedback
- Analyze complex information, solve problems and create cross-functional solutions
- Evaluate risks and benefits of solution options
- Secure and deploy resources effectively and efficiently
Requirements
What you’ll need- Bachelor’s degree in related field or 14+ years of experience
- 8+ years of relevant experience with Bachelor’s degree or Master’s degree with 6+ years relevant experience
- PBM account management experience, ideally with Health Plans, strongly preferred
- Regulated Markets experience preferred
- Strong PC skills including Microsoft Word, Excel, and PowerPoint
- Working knowledge of financials
- Strong project management skills
- Superior verbal and written communication and presentation skills
- Ability to negotiate, lead others, organize, analyze and interpret information
- Ability to travel as needed to meet goals
- For home working, cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload
Benefits
Comp & perks- Incentive compensation plan eligibility
- Medical benefits
- Vision benefits
- Dental benefits
- Well-being programs
- Behavioral health programs
- 401(k)
- Company-paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence