Senior Administrative Services Representative

The Cigna Group

. Provide executive and administrative support to leaders .

Posted 9/18/2026full-timeNewton • Massachusetts • United StatesSenior💰 $25 - $37 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and communication skills while providing executive and administrative support, managing complex scheduling, and coordinating meetings across multiple teams. Proficient in Microsoft Office applications and experienced in utilizing collaboration technologies to enhance operational efficiency.

Highest-signal resume keywords

Executive Administrative SupportComplex Calendar ManagementMicrosoft Office ProficiencyConcur Expense ManagementMeeting Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Administrative SupportProject CoordinationSchedulingExpense ReportingOrganizational Chart MaintenanceOnboarding CoordinationSpace PlanningVendor Payment ProcessingTechnical TroubleshootingSurvey Management

Soft Skills

Organizational SkillsPrioritization SkillsVerbal CommunicationWritten CommunicationRelationship Building

Tools & Technologies

Microsoft TeamsConcurSharePointMicrosoft OutlookMicrosoft WordMicrosoft PowerPointMicrosoft Excel

Certifications & Qualifications

High School DiplomaGEDAssociate's DegreeBachelor's Degree

Industry Keywords

Executive SupportCorporate EnvironmentTechnology OrganizationsTransformation InitiativesBusiness Operations

About the role

Key responsibilities & impact

Provide executive and administrative support to leaders
Manage complex scheduling requests across multiple leadership levels
Maintain calendaring systems and improve administrative efficiency
Make scheduling decisions based on changing priorities and organizational needs
Handle travel arrangements and prepare, reconcile, and submit expense reports
Lead department meetings, including scheduling, logistics, technology support, and execution
Coordinate in-person and Microsoft Teams meeting logistics
Manage virtual engagement tools, post-meeting surveys, and survey-result communications
Support internal communications, organizational announcements, leadership communications, town halls, and operational updates
Publish and maintain organizational charts
Maintain distribution lists and communication resources
Coordinate onboarding activities for new employees
Collaborate with administrative, technology support, communications, travel, real estate, and workplace services teams
Provide backup support to other administrative professionals
Manage department space planning with the Real Estate team
Order equipment and supplies through approved procurement systems
Support vendor payments, invoice tracking, and approvals
Process travel and expenses as a Concur delegate
Support departmental projects, reporting, and operational initiatives

Requirements

What you’ll need

High School Diploma or GED required
5+ years of progressively responsible administrative support, executive assistant, project coordination, or related experience
Ability to work independently while maintaining confidentiality and exercising sound judgment
Exceptional organizational and prioritization skills
Strong verbal and written communication skills
Experience managing complex executive calendars and coordinating meetings across multiple teams and organizational levels
Proficiency with Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel
Experience utilizing Microsoft Teams and other collaboration technologies
Ability to build effective relationships and collaborate across a highly matrixed organization
Technical aptitude and ability to troubleshoot technology issues with support teams
If working from home, cable broadband or fiber optic internet with at least 10 Mbps download/5 Mbps upload
Associate's or Bachelor's degree preferred
Preferred: experience supporting technology organizations, transformation initiatives, or large-scale business operations
Preferred: experience with Concur expense management systems
Preferred: experience with SharePoint administration and content management
Preferred: experience supporting senior leadership in a corporate environment

Benefits

Comp & perks

Annual bonus plan eligibility
Medical, vision, and dental benefits starting on day one
Well-being and behavioral health programs
401(k)
Company-paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence
Hybrid work arrangement