Senior Analyst, Commercial Effectiveness

The Cigna Group

. Lead cross-functional commercial growth and optimization programs from planning through phased execution .

Posted 9/18/2026full-timeRemote • United StatesSenior💰 $63,600 - $106,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management, data analysis, and stakeholder communication, with a strong focus on process improvement and project execution. Proficient in managing cross-functional initiatives and ensuring data accuracy and quality across various business functions.

Highest-signal resume keywords

Program ManagementData AnalysisProject ManagementSales EnablementProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ValidationOpportunity SizingSegmentation AnalysisMarket Share AnalysisReporting AccuracyClient OperationsVendor ManagementDigital EnablementCustomer Experience MeasurementAnalytical Skills

Soft Skills

Clear CommunicationOrganizational SkillsProblem-SolvingAttention to DetailIndependent Work

Tools & Technologies

Microsoft OfficeSalesforceQlikBusiness Intelligence ToolsCRM Platforms

Certifications & Qualifications

Project Management CertificationProcess Improvement CertificationAnalytics CertificationAI Certification

Industry Keywords

HealthcareInsuranceEmployee BenefitsWellbeing ProgramsEmployee Assistance Programs

About the role

Key responsibilities & impact

Lead cross-functional commercial growth and optimization programs from planning through phased execution
Establish governance, decision tracking, risk management, and follow-through for programs
Translate reporting needs into insights by managing intake, prioritizing requests, validating outputs, and improving data quality
Standardize intake, tracking, reporting, and data-validation processes across regions and functions
Conduct opportunity sizing, segmentation, pipeline, market share, and related analyses
Maintain reliable client and prospect datasets and partner with Data and Analytics teams on dashboards, reporting accuracy, and system integration
Prepare executive-ready updates, recommendations, and presentations for leadership meetings, business planning, steering committees, and sales forums
Own the structure and cadence of the NPS program, including communications, insight consolidation, strategic alignment, tracking, monitoring, and pulse survey planning
Identify responsible digital and AI use cases and support adoption through governance-aligned implementation plans
Coordinate vendor-supported wellbeing and employee assistance programs across virtual, hybrid, and onsite settings
Support proposals and requests for proposal by assessing operational feasibility and advising Sales and Client Management

Requirements

What you’ll need

At least 3 years of experience in program management, sales enablement, client operations, vendor management, reporting, or a related business function
Experience coordinating multiple workstreams, priorities, and stakeholders in a fast-paced, matrixed environment
Strong project management, organizational, analytical, problem-solving, and process-improvement skills
Clear written and verbal communication skills, including experience preparing reports, presentations, status updates, and recommendations for business stakeholders
Strong attention to detail and focus on data accuracy, quality, and timely delivery
Proficiency with Microsoft Office applications
Experience using customer relationship management, reporting, or business intelligence tools
Ability to work independently while building effective partnerships across functions, regions, and external organizations
Bachelor's degree in business, communications, marketing, analytics, healthcare administration, or a related field, or equivalent professional experience (preferred)
Experience in healthcare, insurance, employee benefits, wellbeing, or employee assistance programs (preferred)
Knowledge of Salesforce, Qlik, or similar CRM and business intelligence platforms (preferred)
Experience with customer experience measurement, knowledge management, digital enablement, or responsible AI adoption (preferred)
Project management, process improvement, analytics, or AI certification (preferred)
If working from home, cable broadband or fiber optic internet service with at least 10 Mbps download and 5 Mbps upload

Benefits

Comp & perks

Annual bonus plan eligibility
Medical, vision, and dental benefits from day one
Well-being and behavioral health programs
401(k)
Company-paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence