Senior Analyst, Commercial Effectiveness

The Cigna Group

. Lead cross-functional commercial growth and optimization programs from planning through phased execution .

Posted 9/17/2026full-timeRemote • United StatesSenior💰 $63,600 - $106,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management, data analysis, and stakeholder engagement, with a strong focus on process improvement and communication. Proficient in managing cross-functional initiatives and leveraging data-driven insights to support business growth.

Highest-signal resume keywords

Program ManagementData AnalysisProject ManagementProcess ImprovementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ValidationOpportunity SizingSegmentation AnalysisMarket Share AnalysisReporting AccuracyAI-Driven SolutionsAutomation OpportunitiesClient OperationsSales EnablementVendor Management

Soft Skills

Analytical SkillsProblem-SolvingAttention to DetailOrganizational SkillsIndependent Work

Tools & Technologies

Microsoft OfficeSalesforceQlikBusiness Intelligence ToolsCustomer Relationship Management

Certifications & Qualifications

Project Management CertificationProcess Improvement CertificationAnalytics CertificationArtificial Intelligence Certification

Industry Keywords

HealthcareInsuranceEmployee BenefitsWellbeing ProgramsEmployee Assistance Programs

About the role

Key responsibilities & impact

Lead cross-functional commercial growth and optimization programs from planning through phased execution
Manage governance, decision tracking, risk management, and follow-through
Translate reporting needs into insights by managing intake, prioritizing requests, validating outputs, and improving data quality
Standardize intake, tracking, reporting, and data-validation processes across regions and functions
Conduct opportunity sizing, segmentation, pipeline, market share, and related analyses
Maintain reliable client and prospect datasets
Partner with Data and Analytics teams to strengthen dashboards, reporting accuracy, and system integration
Prepare executive-ready updates, recommendations, and presentations for leadership meetings, business planning, steering committees, and sales forums
Own the structure and cadence of the NPS program, including communications, insight consolidation, strategic alignment, tracking, monitoring, and pulse survey planning
Identify responsible digital and artificial intelligence use cases and support adoption through implementation plans
Coordinate vendor-supported wellbeing and employee assistance programs across virtual, hybrid, and onsite settings
Support proposals and requests for proposal by confirming operational feasibility and advising Sales and Client Management

Requirements

What you’ll need

At least 3 years of experience in program management, sales enablement, client operations, vendor management, reporting, or a related business function
Experience coordinating multiple workstreams, priorities, and stakeholders in a fast-paced, matrixed environment
Strong project management, organizational, analytical, problem-solving, and process-improvement skills
Clear written and verbal communication skills, including experience preparing reports, presentations, status updates, and recommendations
Strong attention to detail and focus on data accuracy, quality, and timely delivery
Proficiency with Microsoft Office applications
Experience using customer relationship management, reporting, or business intelligence tools
Ability to work independently and build partnerships across functions, regions, and external organizations
Bachelor's degree in a relevant field or equivalent professional experience (preferred)
Experience in healthcare, insurance, employee benefits, wellbeing, or employee assistance programs (preferred)
Knowledge of Salesforce, Qlik, or similar platforms (preferred)
Experience with customer experience measurement, knowledge management, digital enablement, or responsible artificial intelligence adoption (preferred)
Project management, process improvement, analytics, or artificial intelligence certification (preferred)
Experience identifying and implementing AI-driven solutions and automation opportunities (preferred)
For home work, cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload

Benefits

Comp & perks

Annual bonus plan eligibility
Medical, vision, and dental benefits starting on day one
Well-being and behavioral health programs
401(k)
Company-paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence
Tobacco-free policy
Remote work arrangement