Senior Billing & Reimbursement Representative

The Cigna Group

. Prepare and review claims for billing accuracy according to payor requirements, including codes, modifiers, pricing, dates, and authorizations .

Posted 11/9/2026full-timeWhitestown • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing accuracy, collections, and reimbursement processes within the healthcare or insurance industry. Proficient in managing patient accounts while maintaining confidentiality and integrity.

Highest-signal resume keywords

Billing AccuracyCollections ExperienceHealthcare Industry KnowledgeStrong Communication SkillsDetail-Oriented

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims PreparationReimbursement ProcessingPayment ProcessingCoding and ModifiersBilling Inquiry Response

Soft Skills

Critical ThinkingOrganizational SkillsSelf-StarterTeam PlayerFocus on Quality and Service

Tools & Technologies

Microsoft OutlookMicrosoft ExcelMicrosoft Word

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

HealthcareInsurancePharmacyAccounts ReceivableConfidential Information

About the role

Key responsibilities & impact

Prepare and review claims for billing accuracy according to payor requirements, including codes, modifiers, pricing, dates, and authorizations
Pursue collection activities to obtain reimbursement from patients and/or payors
Contact payors to request overrides, retro authorizations, additional documentation, window extensions, and other items needed for reimbursement or rejected claims
Frequently follow up with payers and/or patients on outstanding accounts
Respond to billing inquiries and questions relating to patient accounts
Edit, bill, and collect payment on outstanding claims to reduce accounts receivable
Work with little supervision on routine work
Help with special projects as needed

Requirements

What you’ll need

Must be located within driving distance of the Whitestown, Indiana office
Must be local to Whitestown, Indiana and willing and able to come onsite as needed for training and meetings
Must work Monday–Friday for an 8-hour shift, with flexibility to start between 6am–9am EST
High school diploma or GED required
Experience and knowledge in healthcare, insurance, or pharmacy industry highly preferred
Collections, billing, reimbursement, or payment processing experience a plus
PC skills including Microsoft Outlook, Excel, and Word
Strong written and verbal communication skills
Strong critical thinking and investigative skills
Detail-oriented with strong organizational skills
Self-starter and team player
Focus on quality and service
Demonstrated ability to meet multiple deadlines and manage a heavy workload
Integrity to handle sensitive or confidential information
For home working, cable broadband or fiber optic internet service with at least 10 Mbps download/5 Mbps upload

Benefits

Comp & perks

Remote/work-from-home arrangement, mainly remote
In-person training and meetings as necessary
Tobacco-free policy
Reasonable accommodation support for the online application process