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Senior Business Communications Advisor – Pharmacy and Care Delivery
The Cigna Group. Develop and execute integrated internal and external communications strategies for Evernorth Pharmacy and Care Delivery .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in developing and executing strategic communications programs, particularly within the health care sector. Proven ability to translate complex topics into clear narratives while managing multiple priorities in a fast-paced environment.
Highest-signal resume keywords
10+ Years Of Communications ExperienceExecutive CommunicationsStrategic Communications ProgramsHealth Care ExperienceProject And Stakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
WritingEditingStorytellingMedia RelationsCrisis CommunicationsInternal CommunicationsSocial Media Content DevelopmentCommunications MeasurementNarrative DevelopmentContent Strategy
Soft Skills
CollaborationInterpersonal SkillsProactive AttitudeCuriosityResults-Oriented
Certifications & Qualifications
Bachelor’s Degree In CommunicationsMaster’s Degree In Communications
Industry Keywords
Health CarePharmacyPharmacy BenefitsSpecialty PharmacyCare DeliveryCorporate StorytellingCommunications StrategyReputation ManagementStakeholder EngagementMatrixed Organization
About the role
Key responsibilities & impact- Develop and execute integrated internal and external communications strategies for Evernorth Pharmacy and Care Delivery
- Serve as a strategic communications partner to business leaders
- Lead communications programs from strategy through execution and measurement
- Develop executive communications including town halls, announcements, presentations, speeches, talking points, social media content, and events
- Translate complex business, health care, and industry topics into clear narratives for employees, clients, patients, health care stakeholders, and other audiences
- Lead cross-functional communications efforts across Communications, Marketing, and other functions
- Support issues and reputation management, including anticipating issues, developing strategies, coordinating responses, and preparing leaders and stakeholders
- Measure communications effectiveness and apply insights to improve strategies, content, and execution
- Manage multiple priorities in a fast-moving, highly matrixed environment
Requirements
What you’ll need- 10+ years of communications experience, preferably within a large, complex, or highly matrixed organization
- Bachelor’s or Master’s degree in communications, journalism, marketing, creative writing, or a related field preferred
- Health care experience; experience in pharmacy, pharmacy benefits, specialty pharmacy, provider engagement and/or care delivery strongly preferred
- Exceptional writing, editing, and storytelling skills
- Demonstrated experience developing and executing strategic communications programs across internal and external channels
- Experience in executive communications, corporate storytelling, media relations, social media, internal communications, and issues and crisis communications
- Strong business acumen and communications judgment
- Ability to adapt writing and communications approaches to different executive voices, audiences, and situations
- Strong project and stakeholder management skills
- Strong collaboration and interpersonal skills
- Proactive, curious, and highly motivated
- Results-oriented, with a proven track record of moving from strategy to execution and delivering measurable communications impact
- Ability to work from a Cigna Group office 3 days a week
- If working at home, cable broadband or fiber optic internet service with at least 10 Mbps download/5 Mbps upload
Benefits
Comp & perks- Annual bonus plan eligibility
- Medical insurance
- Vision insurance
- Dental insurance
- Well-being and behavioral health programs
- 401(k)
- Company-paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence