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Senior Business Project Advisor, Individual Dental Operations
The Cigna Group. Lead complex, cross-functional business projects from planning through execution, implementation, and operational stabilization .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading complex business projects, operational initiatives, and change management while effectively coordinating cross-functional teams and stakeholders. Proficient in developing project plans, managing risks, and ensuring operational readiness through clear communication and documentation.
Highest-signal resume keywords
Project ManagementOperational ReadinessRisk ManagementChange ManagementStakeholder Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningMilestone DevelopmentRisk DocumentationIssue ManagementBusiness Requirements Translation
Soft Skills
FacilitationOrganizationProblem-SolvingDecision SupportInfluencing Outcomes
Tools & Technologies
Microsoft OfficeProject Planning ToolsCollaboration ToolsReporting Tools
Industry Keywords
Business AdministrationHealthcare AdministrationOperationsVendor ManagementContinuous Improvement
About the role
Key responsibilities & impact- Lead complex, cross-functional business projects from planning through execution, implementation, and operational stabilization
- Translate business objectives into project scope, deliverables, milestones, responsibilities, dependencies, and success measures
- Develop and maintain integrated project plans and implementation-readiness plans
- Coordinate execution across Operations, Technology, Product, Compliance, Finance, Vendor Management, Customer Experience, and other enterprise partners
- Establish project governance and facilitate meetings, working sessions, decision forums, status reviews, and readiness discussions
- Maintain project documentation, status reports, action items, decisions, risks, issues, dependencies, and business artifacts
- Monitor milestones and identify impacts to timing, scope, quality, cost, and operational readiness
- Coordinate business requirements, operational readiness, testing, training, communications, procedures, controls, reporting, and support models
- Lead or support vendor onboarding, transitions, new capabilities, service changes, and operational improvements
- Manage project risks, issues, dependencies, decisions, escalations, and resolution paths
- Prepare executive-ready communications, leadership summaries, decision materials, and project health reporting
- Incorporate change-management principles and coordinate adoption of new processes or capabilities
- Support post-implementation reviews, stabilization, lessons learned, and continuous improvement
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Project Management, Healthcare Administration, Operations, or a related discipline, or an equivalent combination of education and relevant professional experience
- Advanced experience leading complex business projects, operational initiatives, implementations, or organizational change efforts
- Experience managing projects involving multiple business functions, stakeholders, dependencies, and competing priorities
- Experience developing and maintaining project plans, milestones, status reporting, risk and issue documentation, decision records, and implementation-readiness materials
- Ability to translate business objectives into clear requirements, deliverables, responsibilities, and execution plans
- Experience coordinating business, operational, technology, and vendor stakeholders through implementation and stabilization
- Strong understanding of business project management, operational readiness, risk management, change management, and process improvement
- Strong facilitation, organization, problem-solving, and decision-support skills
- Ability to identify emerging risks, evaluate potential business impacts, and escalate concerns appropriately
- Strong written and verbal communication skills, including executive-ready project updates and decision materials
- Ability to influence outcomes and establish accountability without direct reporting authority
- Ability to manage multiple complex initiatives and adjust priorities in a changing business environment
- Proficiency with Microsoft Office applications and project-planning, collaboration, or reporting tools
- Required to meet the home internet requirement of at least 10Mbps download/5Mbps upload through cable broadband or fiber optic service when working from home
Benefits
Comp & perks- Remote work arrangement
- Internet connection requirement supported through cable broadband or fiber optic service provider (minimum 10Mbps download/5Mbps upload) for occasional or permanent home working
- Reasonable accommodation support for the online application process
- Tobacco cessation program eligibility for certain tobacco/nicotine users in specified states