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Senior Program Manager, Business Architect
The Cigna Group. Define strategic intent, scope, target outcomes, risks, benefits, and product or capability strategy .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program management and business architecture within healthcare technology, focusing on strategic intent, operational impacts, and compliance with regulatory standards. Proficient in leading cross-functional teams to optimize workflows and implement EHR solutions, ensuring effective data exchange and stakeholder alignment.
Highest-signal resume keywords
Program ManagementBusiness ArchitectureEHR Platform ExperienceAgile CertificationHealthcare Technology
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisProcess ModelingCurrent-State Process DiscoveryFuture-State Process DesignAnalytical Skills
Soft Skills
Influencing SkillsProblem-SolvingFacilitationExecutive CommunicationTeam Leadership
Tools & Technologies
Epic Payer PlatformIBM Blueworks LiveMicrosoft VisioMicrosoft Office
Certifications & Qualifications
Agile Certification
Industry Keywords
Healthcare PayerHealthcare ProviderInteroperabilityRegulatory ComplianceOperational Adoption
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Define strategic intent, scope, target outcomes, risks, benefits, and product or capability strategy
- Assess current-state capabilities, workflows, systems, and operating models; identify gaps and define future-state business capabilities
- Lead cross-functional impact assessments and prioritize opportunities against the portfolio and roadmap
- Develop lean business cases covering strategic alignment, operational impacts, dependencies, risks, implementation considerations, and success measures
- Translate opportunities into actionable plans with sponsorship, funding, requirements, milestones, and success measures
- Lead integration, implementation, and optimization of Epic Payer Platform and other EHR/interoperability capabilities
- Enable secure, reliable, bi-directional payer-provider data exchange
- Partner with business, clinical, product, technology, and delivery teams to improve workflows and ensure compliance with privacy, security, regulatory, and enterprise architecture standards
- Develop implementation, market readiness, and adoption strategies
- Provide end-to-end oversight from solution design through operational adoption
- Guide decisions, manage dependencies and escalations, and resolve delivery risks
- Maintain visibility into interoperability initiatives and communicate priorities, decisions, progress, risks, and synergies to stakeholders and leadership
Requirements
What you’ll need- Six or more years of experience in program management, business architecture, product strategy, business analysis, healthcare technology, or a related field
- Strong business acumen and ability to quickly learn business, clinical, regulatory, and technology domains
- Ability to lead through influence, build alignment across diverse stakeholders, and make progress through ambiguity and change
- Strong analytical, problem-solving, facilitation, presentation, and executive communication skills
- Proficiency with Microsoft Office
- Ability to travel up to 10%
- Experience in a healthcare payer, provider, or healthcare technology organization preferred
- Experience with EHR platforms such as Epic, Oracle Health/Cerner, or athenahealth preferred
- Experience with process modeling tools such as IBM Blueworks Live or Microsoft Visio preferred
- Agile or project management certification preferred
- Bachelor's degree preferred; advanced degree such as an MBA, MHA, or MPH is a plus
- Self-directed and capable of leading a team directly or in a matrixed team
- Ability to influence in direct and matrix environments
- Ability to drive results independently
- Ability to perform current-state process discovery and pain-point/root-cause analysis
- Ability to design future-state processes
- Ability to groom opportunities from high-level concepts to implementation-ready solutions
Benefits
Comp & perks- Annual bonus plan eligibility
- Medical, vision, and dental benefits starting day one
- Well-being and behavioral health programs
- 401(k)
- Company-paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence
- Remote work arrangement
- Cable broadband or fiber internet requirement with at least 10Mbps download/5Mbps upload for home working