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Senior Provider Compliance Analyst
The Cigna Group. Partner with contracted pharmacy providers and internal teams to research and resolve complex compliance and operational matters .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy benefit management and healthcare operations, with a strong focus on compliance, process improvement, and effective communication. Proficient in analyzing complex issues and translating findings into actionable recommendations while managing multiple priorities in a fast-paced environment.
Highest-signal resume keywords
Pharmacy Benefit ManagementRegulatory ComplianceAdvanced Microsoft ExcelProcess ImprovementAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisProcess DocumentationStandard Operating ProceduresTechnology Solutions ImplementationWorkflow Automation
Soft Skills
Critical ThinkingDecision MakingClear CommunicationTime ManagementAttention to Detail
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft WordMicrosoft Access
Industry Keywords
Healthcare OperationsCompliance StandardsAccreditationCredentialingDelegation
About the role
Key responsibilities & impact- Partner with contracted pharmacy providers and internal teams to research and resolve complex compliance and operational matters
- Lead or contribute to cross-functional projects designing, testing, and implementing business applications, technology solutions, and process improvements
- Analyze complex issues, identify risks and opportunities, and turn findings into timely recommendations and solutions
- Simplify work, automate workflows, and strengthen alignment across teams and partners
- Monitor network provider compliance with state and federal requirements, internal policies, and established procedures
- Support client, internal, and applicable audits by preparing information, coordinating responses, and addressing operational needs
- Create, review, and maintain standard operating procedures, policies, training materials, and process documentation
- Share recommendations, concerns, and operational risks with stakeholders while building trusted cross-functional relationships
- Promote operational excellence through continuous improvement, effective technology use, and consistent execution
Requirements
What you’ll need- 3+ years of experience in pharmacy benefit management, pharmacy networks, healthcare operations, compliance, or a related field
- Strong analytical, critical-thinking, problem-solving, and decision-making skills
- Ability to translate complex research into practical recommendations
- Ability to independently manage multiple priorities, deadlines, and deliverables in a fast-paced environment
- Clear written and verbal communication skills
- Strong organization, time management, attention to detail, and sound judgment
- Advanced Microsoft Excel skills, including formulas, data analysis, and pivot tables
- Proficiency with PowerPoint, Word, Access, and related business applications
- Experience with regulatory requirements and industry standards related to accreditation, credentialing, delegation, or oversight preferred
- Experience improving processes, supporting audits, developing procedures or training, or implementing technology solutions in a regulated environment preferred
- Bachelor’s degree preferred
Benefits
Comp & perks- Annual bonus plan eligibility
- Medical, vision, and dental benefits starting on day one
- Well-being and behavioral health programs
- 401(k)
- Company-paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence
- Remote work arrangement
- Cable broadband or fiber optic internet service requirement for home working, with at least 10Mbps download/5Mbps upload