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Senior Technical Training Advisor, Content Design and Development
The Cigna Group. Design end-to-end learning solutions using adult learning theory, performance consulting, and learner experience design .
About the role
Key responsibilities & impact- Design end-to-end learning solutions using adult learning theory, performance consulting, and learner experience design
- Develop clear, scalable design blueprints and storyboards aligned with brand standards
- Develop interactive digital learning assets including eLearning, microlearning, videos, simulations, and job aids
- Create modular, reusable content for formal and in-the-flow learning in Allego and Salesforce-integrated environments
- Partner with subject matter experts to ensure content accuracy, business relevance, and alignment with learning objectives
- Translate curriculum and design needs into functional, intuitive digital learning experiences
- Publish learning assets correctly and consistently across platforms
- Advise the broader L&D team on platform capability, navigation, and digital flow
- Partner with Learning Data & Analytics to align reporting structures, metrics, and dashboards with learner engagement and behaviors
- Maintain consistency in visual identity, tone, and learner experience across L&D deliverables
- Coordinate with Training Operations on version control, accessibility compliance, and controlled documentation standards
- Measure learning effectiveness and improve content using performance insights
- Stay current on learning technology trends, tools, and best practices
- Recommend innovative delivery formats and design approaches
- Participate in peer reviews and maintain quality assurance across deliverables
Requirements
What you’ll need- 5+ years of experience designing and developing digital learning content, preferably for a sales or client-facing audience
- Proven expertise with eLearning authoring tools such as Articulate 360, WellSaid, Vyond, Adobe Creative Suite, Camtasia, or similar
- Strong understanding of adult learning theory, instructional design methodologies, and microlearning strategies
- Familiarity with ADDIE, learning journeys, and digital-first training strategies
- Experience working in collaborative, agile environments with cross-functional teams
- Familiarity with Allego, SuccessFactors LMS, SharePoint, or other learning management and enablement technologies preferred
- If working at home occasionally or permanently, cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload
Benefits
Comp & perks- Remote work arrangement
- Work-at-home internet requirement: cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload
- Equal employment opportunity protections
- Reasonable accommodation support for the online application process
- Tobacco-free policy