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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client management and relationship-building, with a strong focus on financial acumen and the ability to drive growth and retention within a portfolio of strategic clients.
Highest-signal resume keywords
Client Relationship ManagementFinancial AcumenSales NegotiationUnderwriting ExpertiseCross-Selling Strategies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Health Benefits KnowledgeFinancial AnalysisUnderwritingSales StrategyClient Portfolio Management
Soft Skills
Relationship-BuildingCommunicationCollaborationProblem-SolvingNegotiation
Industry Keywords
Client ManagementRevenue GrowthStrategic SolutionsBusiness ChallengesMarket Insights
About the role
Key responsibilities & impact- Serve as Cigna’s face to strategic clients
- Cultivate personal relationships with client decision-makers and stakeholders
- Address client issues and sell annual renewal rate increases, new products, and services
- Advise clients on business challenges and opportunities
- Provide industry insights and tailored recommendations
- Guide clients on financials, underwriting, costs, and specialty products
- Drive growth, earnings, retention, new business, and renewals across the client portfolio
- Expand client relationships through cross-selling
- Collaborate with underwriting teams on strategic solutions
- Oversee client service requests and direct issues to appropriate teams
- Manage key partner relationships and hold internal partners accountable
- Maintain alignment between client budgets and business realities
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- 1–3+ years of experience in health benefits or client management
- Strong relationship-building skills
- Expertise in financials and underwriting
- Strong communication, sales negotiation, and relationship-building skills
- Proven ability to manage and grow client relationships
- Experience in sales, marketing, underwriting, or operations preferred
- Financial acumen and ability to identify and drive growth opportunities within a book of business
- Demonstrated success managing large, complex client accounts with a focus on relationship-building and revenue growth
- Ability to work effectively across teams
- Internet connection through cable broadband or fiber optic service with at least 10 Mbps download/5 Mbps upload if working from home
- Candidates must meet applicable employment eligibility and legal requirements
Benefits
Comp & perks- Hybrid work arrangement
- Occasional or permanent work-from-home option
- Equal employment opportunity protections
- Reasonable accommodation for the online application process
- Tobacco/nicotine cessation program eligibility where applicable