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Strategic Operations Principal
The Cigna Group. Lead strategic planning, business execution, and cross-functional initiatives across MD Live and Pharmacy Advancement .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic planning, business execution, and cross-functional leadership within healthcare and digital health sectors. Proven ability to influence executive decision-making and drive enterprise transformation initiatives.
Highest-signal resume keywords
Strategic PlanningBusiness ExecutionExecutive CommunicationEnterprise TransformationHealthcare Technology
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business PlanningAnalytical CapabilitiesProblem-SolvingChange ManagementOperating Model RedesignDigital HealthAI-Enabled InnovationOrganizational Change InitiativesMarket Trend AssessmentInvestment Recommendations
Soft Skills
Influencing Without AuthorityFacilitation SkillsManaging AmbiguityCollaborationDriving Results
Tools & Technologies
Executive PresentationsGovernance ProcessesPerformance Management PracticesAction TrackingBoard-Level Materials
Certifications & Qualifications
Bachelor's DegreeMBA or Advanced Degree
Industry Keywords
HealthcareDigital HealthPharmacy ServicesVirtual CareConsultingCorporate StrategyMatrixed OrganizationsC-Suite PartnershipsOrganizational AssessmentsPharmacy Ecosystems
About the role
Key responsibilities & impact- Lead strategic planning, business execution, and cross-functional initiatives across MD Live and Pharmacy Advancement
- Develop strategic plans, business priorities, investment recommendations, and executive decision frameworks
- Translate strategic priorities into actionable plans, milestones, and measurable outcomes
- Assess market trends, business opportunities, risks, and competitive dynamics
- Drive high-priority initiatives improving business performance, customer outcomes, and organizational effectiveness
- Partner with the VP and leadership team on strategic, operational, and organizational priorities
- Establish leadership team operating rhythms, governance processes, and performance management practices
- Drive alignment and execution across MD Live and Pharmacy Advancement leadership teams
- Facilitate executive decision-making through actionable insights and recommendations
- Lead business planning, leadership forums, action tracking, and accountability processes
- Lead cross-functional transformation, innovation, operating model, digital health, AI, and pharmacy initiatives
- Identify process simplification, scalability, and organizational effectiveness opportunities
- Support change management efforts
- Build partnerships across Evernorth and The Cigna Group
- Coordinate highly visible initiatives across executive stakeholders and multiple functions
- Develop executive presentations, communications, business cases, and board-level materials
- Monitor business performance, strategic initiatives, risks, and commitments through governance processes
- Lead special projects, organizational assessments, and sensitive initiatives requiring executive judgment and discretion
Requirements
What you’ll need- Bachelor's degree or equivalent experience
- 10+ years of experience in strategy, operations, consulting, healthcare, digital health, pharmacy, technology, or related fields
- Experience partnering directly with senior executives and influencing strategic decisions
- Proven success leading enterprise initiatives in highly matrixed organizations
- Strong business planning, problem-solving, and analytical capabilities
- Exceptional executive communication, presentation, and facilitation skills
- Demonstrated ability to influence without direct authority and drive results across diverse stakeholder groups
- Ability to manage ambiguity and thrive in a fast-paced, transformational environment
- Preferred: Experience in healthcare, virtual care, digital health, pharmacy services, or healthcare technology
- Preferred: Consulting or corporate strategy experience
- Preferred: Experience partnering with C-suite executives, presidents, or general managers
- Preferred: Experience leading enterprise transformation, operating model redesign, or organizational change initiatives
- Preferred: Knowledge of digital health, AI-enabled innovation, virtual care delivery, and pharmacy ecosystems
- Preferred: MBA or advanced degree
- For home working, internet connection must be through a cable broadband or fiber optic internet service provider with at least 10Mbps download/5Mbps upload
Benefits
Comp & perks- Remote work arrangement
- Work-at-home opportunity in eligible states
- Cable broadband or fiber optic internet service requirement for home working (minimum 10Mbps download/5Mbps upload)
- Reasonable accommodation support for the online application process
- Equal employment opportunity protections
- Tobacco-free policy and smoking cessation program eligibility where legally permissible
- Consideration of qualified applicants with criminal histories consistent with applicable laws