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Community & Impact Manager
The Common Purpose Collective. Build active communities around Common Purpose programmes and shared interests, expertise and experience .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and activating communities around shared interests and professional networks, utilizing strong relationship-building and communication skills to gather evidence of impact and value. Proficient in strategic thinking and data analysis to inform programme design and client engagement.
Highest-signal resume keywords
Community BuildingEvidence GatheringRelationship ManagementStrategic ThinkingData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Evidence GatheringImpact MeasurementResearch SkillsData AnalysisCommunity Development
Soft Skills
Relationship-BuildingWritten CommunicationCreativityJudgementCollaboration
Tools & Technologies
Microsoft OfficeZoomCRM SystemsDatabase SystemsDigital Collaboration Tools
Industry Keywords
Stakeholder EngagementAlumni NetworksProgramme DesignSocial ImpactThought Leadership
About the role
Key responsibilities & impact- Build active communities around Common Purpose programmes and shared interests, expertise and experience
- Create opportunities for participants, alumni and practitioners to exchange knowledge, solve problems, collaborate and contribute
- Develop communities of practice around emerging themes and shared challenges
- Build relationships with alumni and practitioners and design online and in-person community experiences
- Develop targeted communities around sectors, issues, professional interests, geography and areas of expertise
- Activate the network through programmes, events, mentoring, research, thought leadership and other activities
- Connect people and expertise and develop community communications
- Develop systematic approaches to understand and demonstrate programme outcomes and long-term value
- Work with clients before, during and after programmes to identify success, gather evidence and understand longer-term effects
- Gather impact evidence through interviews, surveys, data and follow-up conversations
- Measure return on investment and connect participation to organisational, professional or social outcomes
- Build an evidence base of stories, outcomes, examples and data
- Identify patterns and insights relating to leadership, learning, influence and social impact
- Develop impact stories and case studies for client relationships, communications, fundraising, programmes and business development
- Share insights across Common Purpose to inform programme design, client conversations, communications, fundraising and strategy
- Identify opportunities for new programmes, partnerships, research and other activities
- Support client relationships with evidence and insight about programme outcomes
- Strengthen the Common Purpose proposition using participant, alumni and client evidence
- Maintain high-quality CRM and other relationship, engagement, expertise, outcome and impact information
Requirements
What you’ll need- Experience gathering evidence of outcomes, impact, value or ROI and turning it into useful insight
- Strong relationship-building skills with clients, participants, alumni and senior stakeholders
- Research and interviewing skills
- Experience building communities, networks, membership organisations, alumni networks or similar stakeholder groups
- Confidence working with databases, engagement data and other information to identify patterns
- Strategic thinking and ability to connect evidence to organisational goals
- Strong written communication skills
- Confidence discussing outcomes, value and impact with clients and presenting evidence clearly
- Creativity and initiative
- Ability to work across teams and build support without formal authority
- Good judgement regarding trust, confidentiality and personal information
- Genuine interest in leadership, learning, different perspectives and influence
- Excellent written English, oral communication and interpersonal skills
- Confidence building relationships in person, by phone and online
- Ability to work independently and contribute to a collaborative team
- Ability to manage varied workloads, multiple relationships, projects and competing priorities
- Willingness and ability to travel within the UK and globally, including occasional early mornings, evenings and short periods away from home
- Proficiency in Microsoft Office, Zoom, CRM or database systems and digital collaboration tools
- Comfort working with data and using evidence to inform decisions
- Commitment to Common Purpose's independent and non-aligned approach
Benefits
Comp & perks- 25 days of annual leave per annum, plus 3 additional days over Christmas
- Comprehensive Employee Assistance Programme (EAP)
- Fully flexible working environment
- Remote-first working environment
- Internal learning and development opportunities
- Opportunity to work with a global community and network
- Equal opportunities employer