Surveying Manager – Associate

The Crown Estate

. Manage day-to-day property management activities across a mixed-use portfolio .

Posted 11/9/2026full-timeLondon • United KingdomJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in property management, with a strong focus on stakeholder engagement, financial analysis, and compliance with health and safety regulations. Proven ability to lead teams, manage mixed-use portfolios, and drive sustainability initiatives.

Highest-signal resume keywords

Property Management ExperienceLandlord And Tenant KnowledgeFinancial And Analytical CapabilitiesStakeholder Management SkillsMRICS Qualified

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Service Charge BudgetingLease Compliance ManagementAdvanced Excel SkillsDebt Collection ProcessesProcess ImprovementRefurbishment Project ManagementEnvironmental Compliance KnowledgeSustainability Initiatives KnowledgeESG Objectives UnderstandingHealth And Safety Requirements Knowledge

Soft Skills

Relationship-Building SkillsExcellent Communication SkillsProactive Solutions-Focused ApproachCoaching And Mentoring SkillsAbility To Manage Multiple Priorities

Certifications & Qualifications

MRICS Qualification

Industry Keywords

Mixed-Use PortfolioCommercial PropertyStatutory ComplianceNABERS FrameworkMEES Knowledge

About the role

Key responsibilities & impact

Manage day-to-day property management activities across a mixed-use portfolio
Lead service charge budgeting and reconciliations in accordance with RICS guidelines
Build strong relationships with customers, occupiers, internal stakeholders and external partners
Ensure accurate management and reporting of property, customer and financial data
Manage arrears and support effective debt collection processes
Drive lease compliance and help maximise income performance
Deliver an outstanding customer experience through proactive engagement and communication
Coach, mentor and line manage team members to support performance and development
Embed a safety-first culture and ensure statutory compliance requirements are met
Support sustainability initiatives, including environmental compliance, ESG objectives and net zero ambitions
Identify opportunities for process improvement, innovation and operational efficiencies
Work with colleagues across Property Management, Asset Management, Facilities Management, Finance and Leasing, and with external partners and customers

Requirements

What you’ll need

Property management experience gained within an owner, investor or agency environment
Strong landlord and tenant knowledge, with the ability to apply this in practice
Experience managing mixed-use or multi-let assets
Excellent stakeholder management and relationship-building skills
Confidence managing multiple priorities in a fast-paced environment
Strong financial and analytical capabilities, including advanced Excel skills
Knowledge of health and safety requirements within commercial property
Excellent written and verbal communication skills
A proactive, solutions-focused approach and commitment to continuous improvement
MRICS qualified or able to demonstrate equivalent professional expertise (desirable)
Experience delivering refurbishment or upgrade projects with occupiers in situ (desirable)
Knowledge of sustainability, ESG initiatives, MEES and NABERS frameworks (desirable)

Benefits

Comp & perks

Competitive salary
Pension
Performance related bonus
Flexible working
Market leading family policies
Shopping discounts in the West End
Private healthcare
Life and critical illness cover
28 days holiday with the option to buy more
2 volunteering days
Flexible and hybrid working policies
Workplace wellbeing support