Regional Billing Specialist

The Gardner School

. Manage day-to-day billing activities for an assigned portfolio of The Gardner School locations.

Posted 11/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $50,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in billing management, accounts receivable, and financial reconciliation while ensuring accuracy and compliance with state agency requirements. Strong analytical and communication skills are essential for resolving discrepancies and collaborating with various stakeholders.

Highest-signal resume keywords

Billing ManagementAccounts ReceivableFinancial ReconciliationData AnalysisCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing ProcessesFinancial ReportingAuditingDiscrepancy ResolutionData ReviewProcess ImprovementMicrosoft ExcelProCareBrightwheelWorkday

Soft Skills

Attention to DetailCommunication SkillsProblem-SolvingProactive OwnershipRelationship Building

Tools & Technologies

Microsoft OfficeSharePointSmartsheet

Industry Keywords

Accounts Receivable ManagementTuition BillingFinancial Data ManagementState Agency ComplianceSubsidy Programs

About the role

Key responsibilities & impact

Manage day-to-day billing activities for an assigned portfolio of The Gardner School locations.
Review family accounts to ensure tuition, fees, discounts, credits, payments, and adjustments are accurate.
Complete recurring billing processes accurately and on schedule.
Manage incoming billing requests and tickets through resolution.
Support month-end and periodic reconciliation and reporting.
Conduct routine and ad hoc audits to identify discrepancies, missed charges, incorrect rates, account inconsistencies, and process-improvement opportunities.
Research audit findings, coordinate or complete corrections, and follow issues through resolution.
Monitor accounts receivable and partner with School Leaders on outstanding balances.
Research and resolve differences between family accounts, agency authorizations, payments, and expected funding.
Work with state agencies and subsidy programs on agency billing, payments, reconciliation, documentation, and discrepancy resolution.
Respond to billing questions from families and Executive School Directors.
Partner with Operations and Finance on billing, revenue reporting, reconciliations, and consistent processes.
Identify billing trends, recurring issues, and process gaps, and communicate findings to leadership.
Support audits, special projects, and process improvements.
Maintain accurate records and protect confidential family and financial information.

Requirements

What you’ll need

Candidates must currently reside in Illinois, Kentucky, Tennessee, Colorado, Ohio, Minnesota, Massachusetts, Virginia, or Washington, D.C.
Candidates must work in one of these locations at the time of hire and remain there during employment.
High school diploma or equivalent required.
At least 3 years of experience in billing, accounts receivable, finance, customer service, or a related field required.
Strong attention to detail and accuracy.
Strong written and verbal communication skills.
Ability to manage multiple schools, deadlines, priorities, and ongoing projects simultaneously.
Strong analytical, problem-solving, and critical-thinking skills.
Comfort reviewing data, conducting audits, and identifying discrepancies and trends.
Proactive ownership, follow-through, and ability to research issues independently.
Comfort working with spreadsheets, reports, financial data, and multiple technology platforms, including Microsoft Excel and Office.
Proficiency with, or ability to learn quickly, ProCare, Brightwheel, SharePoint, Smartsheet, and Workday.
Ability to build relationships across Billing, Operations, Finance, and school-level teams.
Comfort communicating with state agencies, subsidy programs, and external partners.
Ability to work effectively in a remote environment.
Ability to operate a computer, phone, and other office equipment as needed.
Ability to communicate effectively and perform the essential functions of the position.

Benefits

Comp & perks

Full medical benefits
401(k)
Paid time off
Discounted tuition
Extensive training, orientation, and continuing education programs
Remote work arrangement