Implementation Specialist, Life Sciences – Europe

The Golf Revolution

. Plan deployments around customers' contamination control strategies and change control processes .

Posted 10/31/2026full-timeRemote • DenmarkJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in contamination control strategies and change control processes within the pharmaceutical and biotech industries, with a strong focus on technical documentation, compliance with GMP regulations, and effective training of operators in UV-C safety protocols.

Highest-signal resume keywords

Field-Based Technical ExperienceKnowledge of ISO 14644Experience with IQ/OQ/PQTechnical Writing for SOPsFluent English Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ControlGowning ProceduresEnvironmental MonitoringCleaning ValidationTroubleshooting HardwareTroubleshooting SoftwareRisk AssessmentTechnical DocumentationUV-C Safety TrainingOperational Bottleneck Resolution

Soft Skills

Customer-Facing CommunicationTraining and CertificationCollaboration with QA TeamsProblem-SolvingAdaptability

Certifications & Qualifications

Bachelor's Degree or Equivalent Work Experience

Industry Keywords

PharmaBiotechMedical Device ManufacturingGMP RegulationsEU GMP Annex 1EU GMP Annex 15SOP DevelopmentChange AssessmentsField LearningsCustomer Success Transition

About the role

Key responsibilities & impact

Plan deployments around customers' contamination control strategies and change control processes
Assess site readiness, including classified areas, airlocks, material transfer routes, doorways, charging, network access, and cycle-running rules
Supply technical documentation for customer change control, including equipment descriptions, UV-C safety data, and risk-assessment inputs
Support customer QA teams on site through IQ/OQ/PQ execution and approval
Serve as subject matter expert on the robot and disinfection protocols
Advise QA and Microbiology on measurement options and provide robot cycle records for validation packages
Answer QA questions about ADIS cycle record generation, storage, and export
Train and certify operators in UV-C safety
Help customers create SOPs, work instructions, and training records
Review fleet data, resolve operational bottlenecks, and identify expansion opportunities
Notify customers about firmware updates and support change assessments
Transition accounts to Customer Success at day 90 with open items, training records, and utilization baseline
Bring field learnings to Product and Engineering

Requirements

What you’ll need

Bachelor's degree or equivalent work experience
2 to 4 years of field-based, customer-facing technical work, ideally in pharma, biotech, or medical device manufacturing
Working knowledge of gowning and work inside classified areas
Knowledge of ISO 14644, EU GMP Annex 1, and good documentation practice under GMP regulations
Experience with IQ/OQ/PQ and change control (EU GMP Annex 15 or equivalent)
Hands-on experience deploying or servicing complex machinery
Confidence troubleshooting hardware and software on site
Familiarity with environmental monitoring and cleaning validation
Clear technical writing for SOPs, work instructions, and training records
Fluent English, written and spoken
Ability to travel 60%, including some weekends

Benefits

Comp & perks

Equal-opportunity and inclusive workplace
Application accommodations available upon request