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Business Analyst IV
The Greenbrier Companies. Serve as the Business Analyst for complex enterprise application initiatives, including Dynamics 365 Finance and Operations, supporting the full lifecycle from discovery, requirements, and solution design through implementation, stabilization, and continuous improvement .
Core Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates expertise in Business Analysis for enterprise applications, particularly with Microsoft Dynamics 365 Finance and Operations, encompassing the full project lifecycle from requirements gathering to post-go-live stabilization. Proficient in translating business needs into functional requirements and managing stakeholder engagement across complex enterprise ecosystems.
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Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Serve as the Business Analyst for complex enterprise application initiatives, including Dynamics 365 Finance and Operations, supporting the full lifecycle from discovery, requirements, and solution design through implementation, stabilization, and continuous improvement
- Partner with business leaders, project sponsors, architects, developers, vendors, implementation partners, and cross-functional stakeholders to define initiative scope, business objectives, expected outcomes, success metrics, and project impacts
- Lead requirements discovery through interviews, workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other techniques
- Analyze current-state business processes, identify gaps and improvement opportunities, and define future-state processes and requirements focused on accounting, finance, manufacturing, automation, and other enterprise functions
- Translate business needs into functional requirements, user stories, process flows, use cases, specifications, acceptance criteria, diagrams, charts, and other solution artifacts
- Establish and manage requirements throughout the project lifecycle, ensuring completeness, consistency, feasibility, business value, and conformity with standards
- Prioritize requirements, resolve conflicting needs, maintain project scope alignment, and ensure traceability to expected outcomes and success metrics
- Recommend Dynamics 365 and other enterprise technology solutions supporting operational, financial, and strategic objectives
- Evaluate enterprise solutions for business fit, scalability, integration, data, reporting, security, controls, risk, and architecture alignment
- Support enterprise application roadmap development and initiative prioritization, including software, hardware, automation, and continuous improvement evaluations
- Develop business cases, feasibility studies, financial analyses, option assessments, and decision-support materials
- Support vendor and implementation partner activities, including solution evaluations, proposal and Statement of Work reviews, deliverable assessments, and requirements clarification
- Define test requirements, test cases, and acceptance criteria; support testing, data migration, defect resolution, root-cause analysis, cutover, go-live, and post-production stabilization
- Contribute to training materials and change-readiness activities, gather development-team feedback, and review requirements and solution documentation
Requirements
What you’ll need- College diploma or university degree in a related field, or an equivalent combination of education and relevant professional experience
- 7+ years of progressive Business Analyst experience supporting enterprise applications, ERP platforms, digital transformation, and complex business initiatives
- 3+ years of experience with Microsoft Dynamics 365 or AX Finance and Operations, with demonstrated success supporting or delivering Dynamics 365 initiatives
- Proven experience managing the full business analysis lifecycle, from discovery, requirements definition, and solution design through testing, deployment, post-go-live stabilization, and benefits validation
- Experience working across complex enterprise application ecosystems, including ERP, finance, manufacturing, supply chain, CRM, analytics, workflow, integration, and related business platforms
- Strong knowledge of enterprise architecture concepts, APIs and interfaces, system integrations, data flows, master data, security, reporting, and cross-system dependencies
- Proven expertise in business and technical requirements analysis, elicitation, modeling, verification, validation, and requirements management methodologies
- Demonstrated ability to lead cross-functional workshops, manage conflicting priorities, engage executive and senior stakeholders, and facilitate solution trade-off and decision-making discussions
- Experience developing and managing business requirements documents, functional specifications, current- and future-state process models, gap analyses, user stories, acceptance criteria, traceability matrices, decision logs, and related solution documentation
- Experience overseeing or supporting the design, development, testing, and implementation of enterprise software, hardware solutions, systems, or products throughout the software development lifecycle
- Demonstrated experience leading or supporting user acceptance testing, defect triage, cutover, change management, post-go-live stabilization, and enterprise application governance
- Strong understanding of project delivery and software development lifecycle practices, including Agile, Waterfall, and Hybrid methodologies
- Exceptional analytical, critical-thinking, and problem-solving skills, with the ability to exercise independent judgment, evaluate complex system issues, and create clear requirements in both technical and user-friendly language
- Excellent listening, interpersonal, written, and verbal communication skills, with strong attention to detail, the ability to prioritize and perform effectively under pressure, a collaborative working style, and a strong customer service orientation
Benefits
Comp & perks- Reasonable accommodations in the application and hiring process for individuals with known disabilities
- Occasional evening and weekend work to meet deadlines