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Facilities Manager – M&E, Hard Services Lead
The Howard de Walden Estate. Provide technical and operational leadership for the Estate’s M&E and hard services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in M&E and building services management, with a strong focus on developing strategies, frameworks, and compliance standards. Proven ability to lead procurement processes, manage contracts, and drive operational performance improvements through data analysis and stakeholder collaboration.
Highest-signal resume keywords
M&E ManagementFacilities ManagementSFG20 ComplianceData AnalysisStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
M&E Strategy DevelopmentAsset ManagementLifecycle PlanningBMS ExperienceEnergy OptimisationCAFM SystemsPerformance MetricsTechnical OversightContract ManagementRisk Assessment
Soft Skills
Communication SkillsCollaborationAnalytical SkillsAutonomyContinuous Improvement
Tools & Technologies
D365M-FilesBuilding Management SystemsEnergy Management Systems
Industry Keywords
Hard ServicesTechnical Services ManagementStatutory ComplianceElectrical SafetyFire SafetyGas SafetyWater Hygiene
About the role
Key responsibilities & impact- Provide technical and operational leadership for the Estate’s M&E and hard services
- Establish a baseline of M&E assets, maintenance requirements, contracts, costs, performance and compliance
- Develop and implement an Estate-wide M&E framework and strategy
- Recommend the future service delivery model and develop specifications, service standards and performance requirements
- Provide technical oversight of building services, ensuring safety, compliance and effective maintenance
- Drive completion of outstanding M&E and hard-services risk assessment actions
- Improve building-services performance, efficiency, optimisation and reliability through maintenance, controls, metering and building data
- Establish asset, maintenance and performance information in D365, M-Files and other systems
- Manage external consultants and suppliers, providing technical direction and reviewing deliverables
- Support energy efficiency, carbon reduction and wider Estate objectives
- Lead procurement and mobilisation of M&E and hard services
- Support tendering, evaluation and contract award
- Manage M&E contracts and supplier performance
- Provide specialist M&E advice to the FM and in-house Maintenance Team
- Undertake site visits, inspections and reviews
- Support maintenance, remedial works, emergencies and service continuity
- Provide M&E and building-services input to projects, refurbishments and property activities
- Support budgets, expenditure, quotations and works with technical input
- Collaborate across the Estate on operational, property, investment, sustainability and occupier matters
- Contribute to continuous improvement of Estate processes, systems and ways of working
Requirements
What you’ll need- 5+ years’ experience in facilities, hard services or technical services management, with significant responsibility for M&E and building services
- Knowledge of SFG20 and equivalent maintenance standards, asset management, lifecycle planning and criticality assessment
- Good working knowledge of relevant statutory compliance and maintenance requirements, including electrical, fire and gas safety, F-Gas, and water hygiene
- Experience developing M&E strategies, frameworks, specifications and service delivery models, and delivering or supporting procurement and mobilisation
- Experience of BMS, EMS, controls, energy optimisation and using data to improve operational performance
- Strong commercial, financial, analytical and data skills, including experience using CAFM or property management systems such as D365
- Strong stakeholder management skills, with the ability to influence, collaborate and constructively challenge internal teams, consultants and suppliers
- Excellent written and communication skills, with the ability to produce clear specifications, reports and recommendations for senior stakeholders
- Able to work autonomously, manage competing priorities and drive continuous improvement
Benefits
Comp & perks- 25 days holiday per year, plus statutory holidays and 3 discretionary days to cover the Christmas office closure
- Private medical insurance with Bupa
- Defined contribution pension scheme with 12.5% employer contributions
- Life assurance at 7x salary
- Group income protection scheme
- Interest free season ticket loan
- Employee Assistance Programme (EAP) and wellbeing app “Help@hand”
- Cycle to work scheme
- Onsite gym with 7 weekly classes and 2 Wattbikes
- Regular staff socials and an annual company away day
- Free fruit and breakfast cereals
- Enhanced maternity, paternity and shared parental leave policies (12-month qualifying period)
- Hybrid working arrangements