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Finance & Operations Coordinator
The Institutes. Prepare and send invoices, payment reminders, and follow-up communications regarding outstanding balances .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong proficiency in financial tracking, operational reporting, and data management while maintaining accuracy and attention to detail. Capable of supporting accounts receivable processes and collaborating effectively with internal and external stakeholders.
Highest-signal resume keywords
Accounts Receivable SupportFinancial ReportingData ManagementMicrosoft Office ProficiencyAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing ProcessesFinancial TrackingOperational ReportingData AnalysisAccounting Principles
Soft Skills
Organizational SkillsCommunication SkillsAttention to DetailProblem-Solving SkillsRelationship Management
Tools & Technologies
CRM SystemsReporting ToolsEvent PlatformsBusiness ApplicationsMicrosoft Excel
Industry Keywords
Operational WorkflowsRevenue TrackingPayment ProcessingData HygieneConfidentiality
About the role
Key responsibilities & impact- Prepare and send invoices, payment reminders, and follow-up communications regarding outstanding balances
- Process and monitor incoming payments and verify receipts
- Maintain billing records and support revenue tracking activities
- Generate and maintain financial and operational reports covering accounts receivable, billing status, payment tracking, sponsorships, advertising, events, and related business activities
- Respond to billing inquiries, research discrepancies, assist with issue resolution, and provide payment-status updates
- Generate monthly reports and assist with commission verification and related financial tracking
- Maintain the accuracy and organization of operational data, reporting systems, and internal databases
- Assist with scheduled and ad hoc operational reports and analytics
- Support operational workflows and process improvement initiatives
- Maintain data hygiene and identify inconsistencies, gaps, or process issues
- Coordinate with internal departments and external vendors on operational initiatives, reporting needs, and system-related projects
- Provide administrative and operational support for business systems, applications, reporting tools, and process documentation
- Support the Operations Manager with operational projects, reporting analysis, workflow coordination, and strategic initiatives
- Maintain professional relationships with internal stakeholders, external partners, clients, and vendors
- Perform additional operational, financial, reporting, and administrative duties as assigned
Requirements
What you’ll need- Associate degree or equivalent experience required; Bachelor’s degree preferred
- 1+ years of experience in billing, finance support, operations, reporting, administrative support, or related business operations roles preferred
- Experience supporting accounts receivable, operational reporting, data management, or financial tracking activities preferred
- Strong proficiency in Microsoft Office applications including Excel, Outlook, Word, and PowerPoint required
- Experience working with CRM systems, databases, reporting tools, event platforms, or business applications preferred
- Strong analytical, organizational, and problem-solving skills required
- Experience with chapter or community management a plus
- Basic understanding of accounting principles, accounts receivable processes, financial reporting, and operational business practices
- Exceptional oral and written communication skills
- Ability to identify issues, analyze information, solve problems, and recommend practical solutions while maintaining accuracy and attention to detail
- Ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment
- Ability to establish and maintain effective working relationships across departments, vendors, clients, and leadership teams
- Ability to maintain strict confidentiality while handling financial information, reports, commissions, operational data, and internal business information
Benefits
Comp & perks- 401(k) plan with company contribution up to 16%
- Generous time off package that includes paid vacation, personal, sick, and holidays
- Paid maternity and parental leave
- Tuition reimbursement
- Medical, dental, vision, and prescription coverage
- Free lunch every day when working on campus
- Onsite fitness center
- 1.25-mile walking path on the Malvern campus
- Work-life balance
- Friendly, team-focused work environment