Field Service Technician – Coffee Equipment

The J.M. Smucker Co.

. Lead the equipment service business for customers in the Orlando, FL area .

Posted 10/9/2026full-timeRemote • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in equipment service management, customer satisfaction, and proactive maintenance. Proficient in inventory management and documentation processes while ensuring compliance with safety and operational standards.

Highest-signal resume keywords

Customer Service SkillsEquipment MaintenanceInventory ManagementBasic Computer SkillsPlumbing and Electrical Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Equipment MaintenanceInventory ManagementBasic Computer SkillsPlumbing ExperienceElectrical Experience

Soft Skills

Customer Service Skills

Tools & Technologies

Microsoft Office

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Equipment ServiceCoffee BrewersAsset ManagementEmergency ServiceOn-Call Availability

About the role

Key responsibilities & impact

Lead the equipment service business for customers in the Orlando, FL area
Obtain expert knowledge through training on coffee brewers and equipment
Provide customer service to maximize customer satisfaction and retention
Perform proactive maintenance, installations, equipment removals, asset management, and emergency service
Manage equipment inventories, perform scheduled warehouse inventory checks, and order parts as needed
Document procedures, electronic invoices, customer names and contact information, reported quality issues, and related activities
Drive and maintain a company vehicle equipped with parts and shelving

Requirements

What you’ll need

High School Diploma or equivalent
Resides within 30-40 miles of Orlando, Florida
Strong customer service skills
Basic computer skills, including Microsoft Office
Valid driver’s license and clean driving record
Ability to lift up to 75 pounds and drive frequently
Ability to work on-call hours at least once a month on a rotating 4-week schedule
Ability to travel for maintenance coverage in other parts of Florida as needed, potentially monthly
Entry-level plumbing and electrical experience

Benefits

Comp & perks

Company van, fully equipped with parts, shelving and more
Training from training teams to learn coffee brewers and equipment
Employee support addressing physical, emotional, and financial needs