Payment Services Specialist

The J.M. Smucker Co.

. Support corporate credit card administration, including account closures, unassigned transactions, credit holds, and issue resolution .

Posted 11/5/2026full-timeOrrville • Ohio • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in accounts payable processes, including expense report auditing, credit card administration, and compliance with financial policies. Proficient in utilizing MS Excel and Oracle ERP for transaction management and reporting.

Highest-signal resume keywords

Accounts Payable ExperienceExpense Report AuditingMS Excel ProficiencyOracle ERP KnowledgeCustomer Service Commitment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts PayableExpense ManagementTransaction ReconciliationCredit Card Administration1099 Tax Reporting

Soft Skills

Written CommunicationVerbal CommunicationOrganizational SkillsInterpersonal SkillsTeam Collaboration

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Expense ReimbursementPayment ServicesSupply Chain FinancingPolicy CompliancePurchase-to-Pay Process

Tech Stack

Tools & technologies

ERPOracleOracle ERP

About the role

Key responsibilities & impact

Support corporate credit card administration, including account closures, unassigned transactions, credit holds, and issue resolution
Provide support for employee credit card and expense reimbursement inquiries through shared email and voicemail channels
Audit and approve employee expense reports and review employee payments for documentation and policy compliance
Prepare and verify centrally billed credit card expenses and reconcile issuer statements with expense-management transactions
Monitor employee balances owed to the company, coordinate repayment and escalation, and process employee checks and accounting reclassifications
Monitor and resolve expense transaction integration errors in the accounts payable system
Support daily supply chain financing activities, including submitting eligible invoices to the banking partner and verifying payment amounts and balances
Support annual 1099 tax reporting, including preparation, submission, and corrections

Requirements

What you’ll need

High School diploma or GED
1+ year of Accounts Payable or related payment services experience
Excellent computer skills with working knowledge of MS Excel and Oracle ERP solution
Excellent written and verbal communication, organization, and interpersonal skills
Commitment to exceptional customer service
Ability to perform accurately under deadlines
Ability to prioritize and manage workload amid changing deadlines
Ability to work in a team-oriented environment
Desire to develop understanding of the purchase-to-pay process and transactional details

Benefits

Comp & perks

Hybrid work arrangement with 35% in-office expectation
Support for employees’ physical, emotional, and financial needs