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Operations Associate
The Motley Fool. Coordinate contractor paperwork and organize required documentation .
About the role
Key responsibilities & impact- Coordinate contractor paperwork and organize required documentation
- Support team culture initiatives, including meetups, appreciation events, and happiness-score surveys
- Maintain virtual files, documentation, and shared resources
- Assist with FoolFest and other events, including scheduling, logistics, communications, and coordination
- Manage recurring operational tasks and calendars, deadlines, and follow-ups
- Support the Operations Manager with administrative and coordination needs
- Document processes and maintain operational materials
- Identify improvements to efficiency, organization, and consistency
- Support HubSpot administration, including data entry, record maintenance, data cleanliness, and integrity checks
- Maintain accurate CRM information
- Build and maintain reports and dashboards
- Troubleshoot basic user issues and connect team members with appropriate support
- Coordinate basic system training, documentation, and resources
- Support consistent processes and best practices across operational tools
- Serve as a resource for routine questions about operational systems and workflows
Requirements
What you’ll need- 2+ years of experience in an operations, administrative, project coordination, or similar role
- Hands-on experience with HubSpot; ability to work independently within the platform
- Comfort working across CRM platforms, project management tools, scheduling tools, and shared document systems
- Exceptional attention to detail
- Ability to manage multiple recurring workstreams and deadlines simultaneously
- Clear and concise written communication
- Proactive and process-oriented approach
- Dependability and consistency with recurring operational responsibilities
- Comfort asking questions, learning new systems, and handling unfamiliar situations
- Interest in supporting teammates and contributing to a mission-driven organization
- Bonus: experience in a nonprofit, foundation, or other mission-driven organization
- Bonus: HubSpot certification
- Bonus: experience coordinating contractors, team events, or internal operations
- Bonus: experience creating reports, dashboards, process documentation, or system training materials
Benefits
Comp & perks- Part-time contractor role with an expected commitment of up to 30 hours per month
- $45 USD hourly pay