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Readership Engagement Specialist
The N2 Company. Lead warm, engaging 10–15 minute introductory calls with readers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and interpersonal skills to build trust with readers while effectively capturing and summarizing story ideas. Proficient in using monday.com for record-keeping and managing content production handoffs.
Highest-signal resume keywords
Effective CommunicationStory Idea IdentificationRecord KeepingUse Of monday.comAI Note Review
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Building TrustActive ListeningNatural ConversationThoughtful Follow-Up QuestionsJudgment
Tools & Technologies
Monday.comAI-Generated Notes
Industry Keywords
Content ProductionReader EngagementStory RecommendationsFollow-UpContent Format
About the role
Key responsibilities & impact- Lead warm, engaging 10–15 minute introductory calls with readers
- Identify promising stories and recommend the best content format and level of involvement
- Capture future story ideas and invite introductions to other readers
- Ask readers to recommend local businesses for potential magazine features
- Share relevant details with the content production team for follow-up
- End calls with clear next steps, shared expectations, and agreed-upon follow-up
- Provide content production with handoff notes containing story ideas, reader preferences, key details, and next steps
- Keep reader and opportunity records up to date in monday.com
- Review AI-generated notes and recommendations for accuracy before approval
- Report to the Director of Content Operations
Requirements
What you’ll need- Build trust quickly and recognize when readers are interested, hesitant, or uncomfortable
- Listen closely and ask thoughtful follow-up questions that keep conversations natural and engaging
- Turn conversations into clear summaries and practical recommendations
- Keep accurate records and follow through on commitments
- Use good judgment to match story ideas with publication needs and reader interests
- Make handoffs useful with clear details
- Stay open to learning new tools and workflows
- Apply feedback and take responsibility for AI-supported work
- Ability to use monday.com and review AI-generated notes and recommendations for accuracy
Benefits
Comp & perks- Full health care coverage for you and your family
- Complimentary basic dental coverage
- Access to a licensed nutritionist
- Employee Assistance Program (EAP) with complimentary mental health resources and additional support services
- 401(k) plan with a company match
- Financial planning services
- $7,000 contribution toward the purchase of your first home through the First-Time Homebuyer Program
- Paid time off, including a paid, week-long Holiday Break each year
- Three-week paid sabbatical after four years of service
- Paternal leave, including twelve weeks of paid maternity leave and two weeks of paid paternity leave
- Monthly remote-work reimbursement to assist with home office and internet expenses
- Pet care insurance and discounts
- Opportunity to make a difference through N2GIVES, a program dedicated to fighting human trafficking and supporting other impactful causes
- Supportive, emotionally healthy, collaborative work environment
- Professional growth and team development opportunities
- Promotion from within whenever possible