Peer Reviewer, QA

The NAI

. Review arbitration determination letters against approved quality standards .

Posted 11/11/2026full-timeRemote • Virginia • United StatesMid-LevelSenior💰 $70,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in reviewing arbitration determination letters and ensuring compliance with quality standards, while providing clear feedback and guidance. Holds a Juris Doctor (J.D.) degree and possesses strong attention to detail in assessing complex written case decisions.

Highest-signal resume keywords

Juris Doctor (J.D.) DegreeFederal No Surprises Act ExperienceQuality Review AssessmentAttention To DetailCompliance With Security Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Reviewing Complex Written Case DecisionsDocumenting FindingsPerforming Quality ReviewsAssessing Determination LettersVerifying Evidence AssessmentRecording Findings In DatabasesIdentifying Quality TrendsParticipating In Calibration Reviews

Soft Skills

Providing FeedbackExplaining Findings Clearly

Tools & Technologies

Electronic Databases

Industry Keywords

ArbitrationComplianceConfidentiality RequirementsQuality StandardsDecision Rights

About the role

Key responsibilities & impact

Review arbitration determination letters against approved quality standards
Document findings before or after closeout as assigned
Provide feedback and guidance to arbitrators
Perform assigned quality reviews using applicable policies, templates, and project guidance
Assess determination letters for supportive findings, logical and defensible outcomes, and compliance with Capitol Bridge standards
Verify appropriate assessment of dispute-specific evidence
Verify accurate completion of tasks in electronic databases
Record clear findings and substantive feedback in the designated system
Identify quality trends and escalate as appropriate
Participate in calibration reviews and report recurring defects or unclear standards
Work with Training, Compliance, Reporting, and Program Leadership as needed
Follow approved decision rights, confidentiality requirements, and escalation paths

Requirements

What you’ll need

Experience with Federal No Surprises Act
Experience reviewing complex written case decisions or regulated documentation
Very strong attention to detail and ability to explain findings neutrally and clearly
A Juris Doctor (J.D.) degree from an accredited law school is required
Ability to perform each essential duty satisfactorily
Successful completion of background check, fair credit check, and drug screen
Compliance with stringent security regulations and confidentiality requirements

Benefits

Comp & perks

Medical, dental, vision, and pharmacy benefits with employer contribution
Company-sponsored life insurance
401(k) retirement plan with company match
Paid time off
Employee Assistance Program
Paid training
Paid holidays