Head of Registrations and Revalidation Operations

The Nursing and Midwifery Council

. Lead delivery of registration and revalidation operations .

Posted 11/6/2026full-timeLondon • United KingdomLead💰 £67,087 - £80,150 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates significant leadership experience in complex operational environments, with a strong focus on managing budgets, resources, and operational capacity. Proven ability to drive performance improvement and lead change initiatives while ensuring compliance within a regulatory healthcare context.

Highest-signal resume keywords

Leadership ExperienceOperational Performance ManagementStakeholder ManagementBudget ManagementRegulatory Environment Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operational Risk ManagementPerformance Improvement InitiativesData AnalysisKPI DeliveryService Transformation

Soft Skills

Collaborative LeadershipProblem-SolvingCommunication SkillsTeam DevelopmentRelationship Building

Industry Keywords

Healthcare RegulationPublic ProtectionCustomer ExperienceOperational StrategyService Delivery Models

About the role

Key responsibilities & impact

Lead delivery of registration and revalidation operations
Ensure services meet performance, quality, and customer service standards
Drive operational performance and continuous improvement across large-scale processes and systems
Monitor and manage operational risks, controls, and mitigation strategies
Lead, motivate, and develop high-performing teams
Support development and implementation of operational strategy, business plans, and service improvements
Manage budgets, people, resources, and operational capacity
Build relationships with internal and external stakeholders
Lead change initiatives that improve efficiency, effectiveness, and customer experience
Contribute to operational strategy, business planning, and service delivery models
Support public protection and an outstanding customer experience for nurses, midwives, and nursing associates

Requirements

What you’ll need

Significant leadership experience within a complex operational environment
Experience of working within a regulatory environment, ideally within healthcare regulation
Proven track record of leading large, multi-disciplinary teams and creating a culture of accountability, engagement, and continuous improvement
Demonstrable experience delivering operational performance against challenging targets, KPIs, and service standards
Experience leading organisational change, service transformation, and performance improvement initiatives
Strong experience managing operational risk and making evidence-based decisions in complex environments
Experience of budget management and effective resource planning
Excellent stakeholder management skills
Highly developed analytical skills, including interpreting data and using insight to improve performance and inform decision-making
Excellent verbal and written communication skills, including presenting information clearly to varied audiences
Proactive and innovative problem-solving approach
Collaborative and inclusive leadership style
Ability to attend an NMC office two days per week, with travel to other NMC locations that are a reasonable daily commute from the home office

Benefits

Comp & perks

30 days annual leave
Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
Life Insurance – 4 x current salary
Hybrid/Flexible working policies
Enhanced Maternity and Paternity Leave
24 Hours Employee Assistance Programme
Cycle to Work Scheme
Perkbox membership
Subsidised restaurant in our Portland Place office
Season ticket loans
Reasonable adjustments to support disabled candidates throughout the recruitment process
Annual salary reviews
Generous progressive pay approach
Pre-employment checks, potentially including DBS and further vetting checks
Ability to work from home for part of the week under the hybrid policy