Maternity Manager

The Nursing and Midwifery Council

. Provide operational leadership and oversight of complex and sensitive fitness to practise cases .

Posted 10/9/2026full-timeLondon • United KingdomMid-LevelSenior💰 £52,241 - £62,416 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational leadership in managing complex fitness to practise cases while ensuring effective stakeholder engagement and communication. Capable of driving continuous improvement initiatives and providing coaching and performance management to team members.

Highest-signal resume keywords

Operational LeadershipStakeholder ManagementCommunication SkillsProblem-Solving AbilitiesData Protection Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Excellent CommunicationOrganisational SkillsRelationship-BuildingCoachingPerformance Management

Industry Keywords

Fitness to PractiseQuality AssuranceInformation GovernanceConfidentiality RequirementsPublic ProtectionProfessional Regulation

About the role

Key responsibilities & impact

Provide operational leadership and oversight of complex and sensitive fitness to practise cases
Lead the operational management of complex and sensitive fitness to practise cases
Manage team workflow and ensure cases progress proactively and effectively
Act as an escalation point for complex issues and complaints
Build and maintain relationships with internal and external stakeholders with differing interests
Lead stakeholder engagement and support case-specific communication plans
Work closely with media colleagues on cases attracting public, media or political interest
Drive continuous improvement through quality assurance, stakeholder feedback and service development initiatives
Provide leadership, coaching and performance management to team members
Support the dedicated maternity workstream and contribute to public protection and professional regulation

Requirements

What you’ll need

Experienced operational leader
Excellent communication skills, including conveying complex or sensitive information clearly, confidently and empathetically
Strong planning, organisational and problem-solving abilities
Experience prioritising competing demands and working to strict deadlines
Sound knowledge of data protection, information governance and confidentiality requirements
Strong stakeholder management and relationship-building skills
Ability to review and work with sensitive and distressing material relating to fitness to practise cases
Ability to attend one of the organisation’s offices twice per week

Benefits

Comp & perks

Flexible role with potential movement between teams as work dictates
Hybrid working: office attendance two days per week with the rest working from home
Annual salary review
Generous progressive pay approach
Reasonable adjustments throughout the recruitment process
30 days annual leave
Enhanced pension contributions: 8% employer contribution as standard, increasing up to 14% with optional added employee contributions
Life insurance: 4 x current salary
Enhanced maternity and paternity leave
24-hour Employee Assistance Programme
Cycle to Work Scheme
Perkbox membership
Subsidised restaurant in the Portland Place office
Season ticket loans