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Community Engagement Coordinator
The OCD & Anxiety Center. Build and sustain meaningful connections between OCD Anxiety Centers and local and national communities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community outreach and alumni program management, with a strong focus on engagement strategies and content creation. Proficient in behavioral health principles, particularly related to OCD and anxiety disorders, while effectively collaborating with diverse teams.
Highest-signal resume keywords
Community OutreachAlumni Program ManagementContent CreationBehavioral Health ExperienceEvent Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryMicrosoft WordMicrosoft ExcelEvent ExecutionProgram Management
Soft Skills
Organizational SkillsInterpersonal SkillsProblem-SolvingWritten CommunicationVerbal Communication
Tools & Technologies
CRM ToolsAlumni PortalsCommunity Management Platforms
Industry Keywords
OCDAnxiety DisordersTrauma-Informed CareSocial ServicesPatient Engagement
About the role
Key responsibilities & impact- Build and sustain meaningful connections between OCD Anxiety Centers and local and national communities
- Bridge the alumni program with broader community outreach
- Turn former clients into advocates and amplify the organization’s mission through storytelling and events
- Support programs across all OCD Anxiety Centers locations
- Manage and grow the alumni program through consistent outreach and re-engagement strategies
- Host multiple virtual support meetings per week and develop session content and facilitation guides
- Develop and maintain an Alumni Portal with the digital marketing team
- Encourage alumni to return for treatment when clinically appropriate and sensitively appropriate
- Recruit, train, and manage alumni advocates across the country
- Maintain one active ambassador per market and provide ongoing communication and support
- Partner with the Marketing Director on advocate stories, campaigns, and media outreach
- Create written and multimedia content for support meetings, the alumni portal, email, and social media
- Gather and shape alumni stories for testimonials, press releases, and awareness campaigns with informed consent and client dignity
- Contribute alumni stories and engagement highlights to the broader content calendar
- Track participation, engagement trends, and outcomes in structured reports
- Collaborate with Admissions, Clinical, and Marketing teams
- Maintain accurate records of alumni participation, advocate assignments, and event outcomes
- Adhere to company policies and procedures and perform other duties as assigned
Requirements
What you’ll need- 2+ years of experience in behavioral health, community outreach, social services, or patient engagement
- Experience in or strong familiarity with OCD, anxiety disorders, or trauma-informed care
- Demonstrated experience planning and executing community events
- Strong organizational skills with the ability to manage multiple programs simultaneously
- Availability for occasional evening work, 2–3 evenings per week, scheduled in advance, and periodic weekend commitments
- Bachelor’s degree in psychology, social work, communications, public health, or a related field preferred
- Proficient knowledge of computers, including Microsoft Word, Excel, and other software
- Accurate and efficient electronic data entry
- Must be punctual and maintain excellent attendance
- Organized, detail-oriented, takes initiative, and completes responsibilities independently
- Multitasking, problem-solving, interpersonal, written, and verbal communication skills
- Ability to thrive in changing work environments, including inside, outside, loud-noise, remote, and in-person settings
- Preferred: experience managing an alumni, ambassador, or volunteer program
- Preferred: familiarity with CRM tools, alumni portals, or community management platforms
- Preferred: comfort with content creation, on-camera storytelling, or social media collaboration
- Preferred: existing relationships within the behavioral health or mental health advocacy community
Benefits
Comp & perks- Occasional evening work and periodic weekend commitments are scheduled in advance
- Remote, in-person, and varied work settings
- Equal employment opportunity protections
- Benefits are referenced in the EEOC statement, but no specific benefit offerings are listed