Care Partner Coach

The Susan B. Anthony Birthplace Museum

. Serve as a trusted coach, mentor, and strategic thought partner to assigned Care Partners .

Posted 10/20/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coaching, mentoring, and developing Care Partners through strategic thought partnership and case management. Proficient in trauma-informed care, client-centered strategies, and facilitating professional development to enhance client outcomes.

Highest-signal resume keywords

Coaching And Development CompetencyCase Management ExperienceActive Listening SkillsStrategic Problem-Solving SkillsCollaboration And Relationship-Building Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case ManagementClient Goal EstablishmentDocumentation SupportTraining And CertificationKnowledge Translation

Soft Skills

CoachingMentoringCommunicationFeedback And AccountabilityProfessional Growth Support

Industry Keywords

Human ServicesSocial WorkPsychologyFamily SupportNonprofit Management

About the role

Key responsibilities & impact

Serve as a trusted coach, mentor, and strategic thought partner to assigned Care Partners
Provide one-on-one coaching focused on case strategy, professional growth, skill development, and client outcomes
Offer feedback, encouragement, and accountability to strengthen Care Partner confidence and effectiveness
Guide Care Partners through complex cases and identify barriers, risks, and intervention opportunities
Develop creative, client-centered strategies promoting stability, self-sufficiency, and meaningful progress
Reinforce trauma-informed and strength-based approaches to client care
Help Care Partners establish client goals and evaluate progress and outcomes
Coach strategies improving client engagement, follow-through, accountability, and goal achievement
Support caseload prioritization, documentation, referrals, and follow-up
Identify cases requiring additional consultation or leadership support
Support onboarding, training, and certification of new Care Partners
Facilitate professional development, case-based learning, and knowledge translation into practice
Facilitate peer coaching and collaboration groups
Help Care Partners navigate state and community resources and referral networks
Identify recurring barriers, training needs, resource gaps, and emerging trends
Share insights, effective practices, and potential solutions with Care Partner leadership to strengthen the overall program
No direct supervisory responsibility; expanded leadership opportunities may develop as the program grows

Requirements

What you’ll need

Bachelor’s degree in human services, Social Work, Psychology, Family Studies, Counseling, Sociology, Public Health, Nonprofit Management, or a related field, or an equivalent combination of education and significant relevant professional experience
Minimum five years of progressively responsible experience in case management, social services, pregnancy help, maternity housing, family support, or a related human-services setting
Demonstrated experience coaching, mentoring, training, or developing professionals strongly preferred
Preferred: Master’s degree in social work, Counseling, Human Services, Public Administration, Nonprofit Management, or a related discipline
Coaching and development competency
Active listening and communication skills
Strategic problem-solving skills
Outcomes and accountability skills
Collaboration and relationship-building skills
Strong commitment to serving women and families while advancing Her PLAN’s mission, values, and culture

Benefits

Comp & perks

Health, dental, and vision insurance
401K plan with employer match
Life insurance policy
Short-term and long-term disability coverage
Paid holidays
Paid time off
Occasional travel for training, site visits, and conferences, typically four to five times per year