Outbound Sales Performance Leader

The Travel Corporation

. Lead and develop a team of Outbound Sales Specialists to achieve revenue, conversion, and productivity goals .

Posted 10/10/2026full-timeRemote • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading outbound sales teams, driving performance through data analysis, and implementing effective sales methodologies. Proven ability to coach team members, manage performance metrics, and collaborate cross-functionally to enhance sales capabilities.

Highest-signal resume keywords

Outbound Sales ExperiencePeople LeadershipPerformance ManagementData-Driven Decision MakingSalesforce Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Outbound Sales MethodologiesLead ManagementSales Funnel PerformanceConsultative SellingObjection HandlingConversion TechniquesPerformance Metrics ManagementRevenue AttainmentSales Program DevelopmentCustomer Reactivation

Soft Skills

CoachingCommunication SkillsRelationship BuildingInfluencing SkillsCross-Functional Collaboration

Tools & Technologies

SalesforceGenesysCRM TechnologiesContact Center Technologies

Industry Keywords

Travel IndustryHospitalityConsumer SalesHigh-Consideration Sales

About the role

Key responsibilities & impact

Lead and develop a team of Outbound Sales Specialists to achieve revenue, conversion, and productivity goals
Coach team members through call reviews, performance discussions, and ongoing skill development
Monitor contact rates, conversion rates, revenue attainment, productivity, and funnel performance
Use data and performance insights to identify opportunities, remove barriers, and improve results
Drive outbound sales programs including high-intent leads, past guest campaigns, abandoned carts, and customer reactivation initiatives
Establish and maintain performance management and accountability practices
Partner with Marketing and Contact Center leadership to maximize lead quality and campaign effectiveness
Support recruitment, onboarding, and development as the outbound sales team grows
Recommend and implement improvements to processes, workflows, scripts, and sales practices
Contribute operational insights and best practices to shape and scale TTC's outbound sales capability

Requirements

What you’ll need

3+ years of outbound sales experience within a sales contact center, business development, or similarly target-driven environment
Previous people leadership experience with responsibility for coaching, performance management, and team results
Experience managing against measurable revenue, sales, conversion, or productivity targets
Strong understanding of outbound sales methodologies, lead management, and sales funnel performance
Demonstrated ability to use data and reporting to drive performance improvements
Experience coaching consultative selling, objection handling, and conversion techniques
Strong communication and relationship-building skills with the ability to influence across teams
Experience working cross-functionally to achieve broader business objectives
Experience leading outbound sales, inside sales, business development, or contact center sales teams
Experience building, launching, or scaling new sales programs or capabilities
Experience with marketing-generated leads, lead nurturing, customer reactivation, or abandoned cart programs
Experience in travel, hospitality, or another high-consideration consumer sales environment
Experience with Salesforce, Genesys, or similar CRM/contact center technologies