Applications Analyst II

The University of Vermont Health Network

. Analyze, technically support, and maintain software supporting hospital billing.

Posted 9/21/2026full-timeRemote • Vermont • United StatesMid-LevelSenior💰 $40 - $60 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in software analysis and support for hospital billing systems, ensuring compliance with regulatory standards and effective integration with operational workflows. Proficient in developing training materials and providing 24/7 support coverage as needed.

Highest-signal resume keywords

Epic Application Support CertificationApplication Support ExperienceSoftware AnalysisTraining Documentation DevelopmentRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software AnalysisApplication SupportUser Needs AssessmentSolution DevelopmentTraining Environment Maintenance

Soft Skills

CollaborationCommunicationProblem-Solving

Certifications & Qualifications

Epic Application Support Certification

Industry Keywords

Hospital BillingIT Best PracticesOperational WorkflowsBusiness AnalysisTraining Materials

About the role

Key responsibilities & impact

Analyze, technically support, and maintain software supporting hospital billing.
Assess user needs and develop solutions aligned with organizational, regulatory, and IT best practice standards.
Develop understanding of software and tools required to meet end-user needs while following established guidelines.
Collaborate with end users, vendors, and internal IT staff to support business processes.
Ensure cohesive integration of software applications with operational workflows and billing regulations.
Design and deliver training documentation, including business analysis, training materials, user guides, and training environments.
Build, test, and maintain training environments.
Provide support coverage 24 hours per day, 7 days per week as required.
Regularly travel throughout the UVM Health Network as required.

Requirements

What you’ll need

A bachelor's degree in computer science, information technology, or a related field is strongly preferred.
For Epic Application support, certification is required within 120 days of hire with a maximum of three attempts.
Preferred: At least 3 years of experience with application support and/or implementation.
Alternatively: 3+ years of experience in IT support or a related role.
Ability and means to regularly travel throughout the UVM Health Network may be required.
Ability to provide support coverage 24 hours per day, 7 days per week may be required.