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Consultant, Relevance Strategy – Delivery
The Unmistakables. Lead the delivery of client programmes with the project team, ensuring alignment with agreed objectives, timelines and quality expectations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client programmes and delivering impactful insights that drive decision-making. Proficient in building client relationships, facilitating workshops, and conducting qualitative research to inform strategies.
Highest-signal resume keywords
Client Relationship ManagementQualitative Research ExpertiseProposal DevelopmentProject ManagementOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Qualitative ResearchWorkshop FacilitationProposal WritingImpact MeasurementData Analysis
Soft Skills
Clear CommunicationOrganizational SkillsCollaborationProactivityInterpersonal Skills
Tools & Technologies
AI ToolsCoLoopBrandwatch
Industry Keywords
Diversity, Equity and InclusionCultural InsightsSocietal TrendsCommercial GrowthStakeholder Engagement
About the role
Key responsibilities & impact- Lead the delivery of client programmes with the project team, ensuring alignment with agreed objectives, timelines and quality expectations
- Design and deliver programmes of work and advisory engagements using the relevance framework and other tools
- Translate insights into clear, practical recommendations supporting client decision-making
- Demonstrate the value of the work through impact measurement, such as case studies
- Manage projects with clients and colleagues, ensuring deadlines are established and met
- Build and maintain trusted client relationships that support organic commercial account growth
- Understand client priorities and identify opportunities to extend support through cross-sell and up-sell
- Collaborate with clients through webinars and events
- Contribute to net new business activity, proposal development and pitch support
- Manage upwards and ensure clear communication and delivery
- Work with Directors and the operations team to plan and deliver client work efficiently
- Develop leadership skills with support from Directors
- Own one or two specialist proposition areas and support collaboration and knowledge sharing
- Contribute to internal initiatives and development of the organisation’s approach and tools
- Research and create client insights and analysis, and lead thought pieces for the memo and other outlets
- Act as an ambassador for The Unmistakables’ values in client engagement, innovation and inclusivity
- Take on ad-hoc tasks to support colleagues
- Monitor cultural, societal and market developments and assess their relevance to client work
Requirements
What you’ll need- Ability to connect cultural and societal insights to business challenges and opportunities
- Comfortable working in both delivery and commercial contexts, with an interest in how consulting businesses grow
- Proven ability to build and maintain effective client relationships, understanding different stakeholder needs and delivering bespoke solutions that result in client and account growth
- Strong organisational skills, with the ability to manage multiple priorities, timelines, budgets and resources, in collaboration with Directors and the operations team
- Clear written and verbal communication skills
- Experience writing and delivering compelling presentations
- Experience facilitating workshops
- Experience writing new business proposals that resonate with clients
- Experience writing high-standard reports or papers
- Experience facilitating sessions or projects with sensitive topics that require creating safe spaces
- Research experience and expertise in qualitative research, including interviewing, facilitating focus groups, writing interview guides, and analysing and coding transcripts
- Ability to use research and data to identify and articulate patterns, trends, insights and opportunities that inform clients’ strategy
- Experience working collaboratively and contributing to a positive team environment
- Experience working with multiple stakeholders across different projects and staying connected
- Proactivity to raise concerns with projects, timelines or delivery and take action to mitigate risks
- Interest in cultural and societal trends and how these influence organisations and brands
- Good working knowledge of diversity, equity and inclusion
- Desirable: expertise in marketing or a related discipline, such as brand, communications or insight
- Desirable: experience with AI tools, such as ChatGPT
- Desirable: experience using CoLoop or Brandwatch
- Desirable: experience of other research methods, such as quantitative research using census and demographic data, social listening, Boolean search and semiotics
Benefits
Comp & perks- Competitive salary of £50,000 per annum
- 30 days' holiday per annum (plus UK bank holidays and your birthday off)
- Remote working within the UK, with occasional, in person, client and team meetings
- Personalised development budget
- Home working set-up provided
- Vitality health insurance (after a 3-month probation period)
- Reasonable adjustments available for applicants