Account Manager – Transportation Graphics

The Vomela Companies

. Serve as the primary point of contact for medium and small-value accounts .

Posted 10/8/2026full-timeRemote • United StatesMid-LevelSenior💰 $55,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer lifecycle management and strategic guidance, with a strong focus on client engagement and retention strategies. Proficient in utilizing CRM platforms and customer success management tools to track and report on customer success metrics.

Highest-signal resume keywords

Customer Success ManagementAccount ManagementCRM ProficiencyCommunication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer Lifecycle ManagementAccount AnalysisUpsellingCross-SellingCustomer Success Metrics

Soft Skills

Interpersonal SkillsTrust BuildingEngagement Driving

Tools & Technologies

SFDCHubspot

Industry Keywords

Large-Format PrintingCustom GraphicsProduction WorkflowsClient RelationsStrategic Growth Plans

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Serve as the primary point of contact for medium and small-value accounts
Proactively engage clients to ensure successful adoption and utilization of Vomela’s solutions
Own customer lifecycle management and provide strategic guidance
Monitor customer health indicators, flag risks, and implement retention strategies
Manage relationships with key stakeholders
Analyze accounts for new business opportunities, referrals, partnerships, and expansion
Work alongside sales representatives to develop strategic growth plans
Conduct regular check-ins and performance reviews
Provide training, troubleshooting, and education on Vomela’s products and services
Identify upselling and cross-selling opportunities
Advocate for customers and communicate feedback to internal teams
Collaborate with sales, marketing, and operations teams on client strategies and timelines
Develop targeted engagement initiatives, including educational content, workshops, and webinars
Track, measure, and report customer success metrics
Contribute to customer success processes and best practices

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, or Communications; or equivalent
3+ years of experience in customer success, account management, or client relations, ideally in the printing or manufacturing industry
Strong understanding of large-format printing, custom graphics, and production workflows (a plus)
Exceptional communication, interpersonal, and problem-solving skills
Ability to build trust, drive engagement, and manage multiple accounts effectively
Proficiency in CRM platforms (e.g. SFDC, Hubspot) and customer success management tools
Passion for customer satisfaction, with a proactive and solutions-oriented approach

Benefits

Comp & perks

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off
Short Term & Long-Term Disability
Training & Development
Wellness Resources