Associate Director of Stewardship Operations

The Wharton School

. Analyze donor relations activities and processes and identify opportunities for efficiency and enhancement .

Posted 10/8/2026full-timePhiladelphia • Pennsylvania • United StatesSenior💰 $65,628 - $72,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in donor relations, fundraising processes, and stewardship, with a strong focus on data analysis and project management. Capable of building relationships across departments while ensuring compliance with privacy standards and enhancing operational efficiency.

Highest-signal resume keywords

Fundraising And Development ProcessesStewardship And Donor RelationsData Analysis And StrategyProject ManagementRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisFund AuditsStewardship ReportingDonor Impact ReportingOperational Efficiency

Soft Skills

Detail OrientationPerseveranceTeam CollaborationDiscretionCommunication

Tools & Technologies

Donor DatabaseFund Management Platforms

Industry Keywords

Donor RelationsFundraising PrioritiesUniversity Privacy StandardsPrincipal GivingCorporate Giving

About the role

Key responsibilities & impact

Analyze donor relations activities and processes and identify opportunities for efficiency and enhancement
Support donor-facing content processes, including donor impact reports, acknowledgments, and letters of gratitude
Audit existing funds and maintain continuously refreshed records for endowed and term donor funds
Support stewardship reporting, analytics, outreach, and operational efficiency across student aid, research programs, centers, professorships, and faculty support
Collaborate with Principal Gift, Development, and research program colleagues to gather, update, and disseminate fund information
Ensure donor-relations processes abide by University privacy standards
Assess donor-relations activities across giving levels and School areas to identify stewardship opportunities
Write gift acknowledgments and impact reports during peak periods and for high-volume support areas
Monitor University and industry best practices in donor-relations operations and processes
Liaise with University colleagues on donor database, resources, and platform opportunities
Apply knowledge of principal, major, corporate, and foundation giving to supported processes
Balance individualized donor support with broad donor-audience needs aligned with fundraising priorities
Exchange information and insights with Donor Relations colleagues to create a positive donor experience and support continuous learning

Requirements

What you’ll need

Bachelor's degree and 2 to 3 years of experience, or equivalent combination of education and experience, is required
At least 2-3 years of experience in fundraising and development processes, preferably with involvement in stewardship and donor relations
Exceptional research, analytical, and execution skills
Comfort analyzing data and utilizing it to inform strategy and operations
Outstanding detail orientation and perseverance in managing long-term fund audits
Ability to build relationships with colleagues across departments and navigate complex stakeholders
High level of discretion and respect for sensitive data and donor-information safeguards
Ability to work independently and effectively as part of a team
Excellent project management and strategic planning skills
Ability to manage multiple deadlines and track activities in a fast-paced, high-volume environment
Occasional evening and weekend work and travel required for alumni and donor events
Applicants must submit a cover letter and resume
Background checks may be required after a conditional job offer

Benefits

Comp & perks

Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits
Flexible spending accounts for eligible health care and dependent care expenses
Tuition assistance for employees, spouses, and dependent children
Tuition assistance for dependent children at other institutions
Basic, Matching, and Supplemental retirement plans
Pre-tax or Roth retirement savings options
Investment options through TIAA and Vanguard
Substantial time away from work
Long-term care insurance
Wellness and work-life programs and resources
Professional and personal development resources
Access to University libraries, athletic facilities, arboretum, art galleries, cultural and recreational activities
Discounts and special services for arts, entertainment, transportation, mortgages, cars, cellular phone plans, movie tickets, and theme parks
Flexible work options and non-traditional work hours, locations, and/or job structures
Forgivable loan for eligible employees buying a home or residing in West Philadelphia
Adoption assistance for qualified expenses, for up to two adoptions in the household