Director, Open Enrollment Programs

The Wharton School

. Provide strategic leadership, full ownership, and decision-making for a significant, complex portfolio of high-profile Open Enrollment executive education programs .

Posted 9/22/2026full-timePhiladelphia • Pennsylvania • United StatesLead💰 $112,433 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strategic leadership and decision-making in managing complex portfolios of executive education programs, with a strong focus on financial performance, market analysis, and client relationship management. Proven ability to develop and launch new programs while ensuring exceptional participant experiences and effective collaboration across teams.

Highest-signal resume keywords

Strategic LeadershipProgram DevelopmentFinancial AcumenRelationship ManagementMatrix Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program EvaluationMarket AnalysisBudget ManagementPricing StrategyEnrollment ManagementClient Needs AssessmentOperational FeasibilityDecision-MakingProgram DeliveryContinuous Improvement

Soft Skills

Influencing SkillsNegotiation SkillsCommunication SkillsMentoring SkillsCustomer Service

Tools & Technologies

CRM SystemsFinancial Management SystemsProject Management ToolsProgram Administration SystemsSalesforce

Industry Keywords

Executive EducationHigher EducationProfessional LearningBusiness DevelopmentClient RetentionGlobal EnvironmentsAdult Learning PrinciplesPartnership DevelopmentMarket TrendsCompetitive Positioning

About the role

Key responsibilities & impact

Provide strategic leadership, full ownership, and decision-making for a significant, complex portfolio of high-profile Open Enrollment executive education programs
Partner with Wharton faculty and institutional leadership to maintain relevant content, integrate Wharton’s latest thinking, and deliver an exceptional participant experience
Evaluate enrollment, market trends, competitive positioning, participant feedback, and financial performance to guide program enhancements, pricing strategy, investment, and portfolio evolution
Direct program planning, delivery, evaluation, and continuous improvement
Lead evaluation and development of new Open Enrollment programs from opportunity through approval and launch
Assess market demand, strategic alignment, competitive positioning, content, delivery approach, pricing, and projected profitability
Navigate approval processes and communicate recommendations, decisions, and supporting rationale to stakeholders
Identify and execute strategies to expand Wharton Executive Education’s university partnership portfolio
Cultivate prospective and existing institutional relationships and lead responses to new partnership requests
Translate institutional objectives into customized programming
Manage client satisfaction and retention and develop high-value, multiyear relationships
Manage program financial performance, including revenue, expenses, pricing strategy, profitability, and partnership contracting
Provide matrix leadership to Delivery Teams, establish priorities, and ensure effective project planning and execution
Collaborate with Business Development, Client Relations, Marketing, Revenue Management, Custom, and Online teams
Support group enrollments, advanced certificate programs, and revenue growth initiatives
Mentor and guide Directors and other team members through subject-matter expertise and influence
Manage Delivery Team efforts to ensure logistical and operational details are prepared and delivered with exceptional customer service
Monitor global business trends, leadership priorities, industry developments, competitive offerings, executive education best practices, adult learning principles, and leadership development needs

Requirements

What you’ll need

Bachelor’s degree in business, education, organizational development, management, or a related field and 7 to 10 years of progressively responsible experience, or an equivalent combination of education and experience
Advanced degree preferred
Demonstrated experience independently managing a complex portfolio of executive education, professional learning, higher education, or related programs from strategy and development through delivery and evaluation
Strong business and financial acumen, including experience evaluating market opportunities, developing pricing strategies, managing program budgets or P&Ls, assessing profitability, and making resource allocation recommendations
Demonstrated ability to use market intelligence, enrollment data, client or participant feedback, competitive analysis, and financial results to guide portfolio and program decisions
Experience developing and launching new programs, products, or learning solutions, including assessing market demand, strategic alignment, operational feasibility, and financial viability
Proven ability to exercise independent judgment, navigate complex approval processes, and make or recommend decisions with significant financial, operational, and reputational implications
Exceptional relationship-management and influencing skills with faculty, senior executives, institutional leaders, clients, and cross-functional teams
Experience assessing client needs and translating organizational objectives into customized programs or solutions
Business development and client retention experience strongly preferred
Demonstrated ability to provide matrix leadership, mentor colleagues, and guide teams through influence and subject-matter expertise without direct supervisory authority
Excellent written, verbal, presentation, and negotiation skills
Experience working across cultures and in global environments
Familiarity with in-person, online, live virtual, and blended learning formats preferred
Proficiency with CRM, financial management, project management, and program administration systems
Experience with Salesforce or similar platforms preferred
Ability to travel and work outside normal business hours on occasion
Serve as essential personnel
Background checks may be required after a conditional job offer

Benefits

Comp & perks

Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits
Flexible spending accounts for eligible health care and dependent care expenses
Tuition assistance for employees, spouses, and dependent children
Tuition assistance for dependent children at other institutions
Basic, Matching, and Supplemental retirement plans
Pre-tax or Roth retirement savings options
Substantial time away from work
Long-term care insurance
Wellness and work-life programs and resources
Professional and personal development resources
Access to University libraries, athletic facilities, arboretum, art galleries, cultural and recreational activities
Discounts on arts, entertainment, transportation, mortgages, cars, cellular phone plans, movie tickets, and theme parks
Flexible work options, including non-traditional work hours, locations, and/or job structures
Forgivable home ownership loan for eligible employees in West Philadelphia
Adoption assistance for qualified expenses, up to two adoptions per household