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Inside Sales Representative
think about IT GmbH. First point of contact for customers’ day-to-day operational needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and proficiency in managing customer inquiries, order processing, and data maintenance in CRM and ERP systems. Capable of preparing reports and analyses while maintaining a friendly and communicative approach.
Highest-signal resume keywords
Customer Service OrientationOrder ProcessingCRM ManagementMS Office ProficiencySales Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingQuotation PreparationData MaintenanceReport PreparationCustomer Inquiry Handling
Soft Skills
Strong CommunicationTeam PlayerConfident MannerFriendly Approach
Tools & Technologies
CRM SystemsERP SystemsMS Office Applications
Certifications & Qualifications
Commercial Training
Industry Keywords
SalesCustomer ServiceReceivables Management
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- First point of contact for customers’ day-to-day operational needs
- Processing orders and preparing quotes
- Obtaining pricing for the quotation process
- Maintaining and creating the required customer and product data in CRM and ERP systems
- Following up on quotes and orders
- Handling customer inquiries by phone
- Supporting receivables management and clarifying outstanding items
- Preparing reports and analyses
Requirements
What you’ll need- Completed commercial training or a comparable qualification
- Initial professional experience in sales and customer service preferred
- Strong customer and service orientation
- Proficiency in MS Office applications
- Confident, open, and friendly manner
- Strong communicator and team player
- Returners to the workforce and career changers are welcome
Benefits
Comp & perks- Permanent employment contract
- 30 days of annual leave
- Flexible home-office options
- Up to 4 weeks of workation per year – remote work from another European country
- Comprehensive onboarding complemented by our buddy program
- Annual professional development budget
- Employee referral bonus of €1,000
- Employer contribution of €200 toward prescription workplace glasses
- Free lunch on Healthy Wednesday
- Employer contribution toward your long-term financial planning
- Extensive opportunities for personal development and individual support
- Fitness opportunities at partner gyms
- Bike leasing offers for you and your family
- Employee discounts and special offers from numerous partner companies
- Group leisure activities