Inside Sales Representative

think about IT GmbH

. First point of contact for customers’ day-to-day operational needs .

Posted 10/26/2026full-timeMünster • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service orientation and effective communication skills while managing day-to-day operational needs, order entry, and quotation processes. Proficient in maintaining customer and product data within CRM and ERP systems.

Highest-signal resume keywords

Customer Service OrientationOrder EntryQuotation PreparationMS Office ApplicationsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order EntryQuotation PreparationCRM SystemsERP SystemsReportingData Analysis

Soft Skills

Customer OrientationTeam PlayerCommunication SkillsConfident MannerFriendly Manner

Tools & Technologies

MS Office Applications

Certifications & Qualifications

Completed Commercial Training

Industry Keywords

SalesCustomer-Facing RolesAccounts Receivable Management

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

First point of contact for customers’ day-to-day operational needs
Order entry and quotation preparation
Obtaining pricing for the quotation process
Maintaining and creating the customer and product data required for CRM and ERP systems
Following up on quotations and orders
Communicating with customers by phone
Supporting accounts receivable management and clarifying outstanding items
Reporting and analysis

Requirements

What you’ll need

Completed commercial training or a comparable qualification
Initial professional experience in sales and customer-facing roles preferred
Strong customer and service orientation
Experience using MS Office applications
Confident, open, and friendly manner
Team player with excellent communication skills
Returners to the workforce and career changers are welcome

Benefits

Comp & perks

Permanent employment contract
30 days of annual leave
Hybrid working options
Up to 4 weeks of workation per year—remote work from another European country
Comprehensive onboarding complemented by a buddy program
Annual professional development budget
Employee referral bonus of €1,000
€200 employer contribution toward prescription workplace glasses
Free lunch on Healthy Wednesday
Employer contribution toward wealth-building benefits
High degree of personal development and individualized support
Training opportunities at partner fitness studios
Bike leasing offers for you and your family
Employee discounts and special offers from numerous partner companies
Group leisure activities