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Inside Sales Representative – Public Sector
think about IT GmbH. First point of contact for customers’ day-to-day operational needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service orientation and effective communication skills while managing day-to-day operational needs, processing orders, and maintaining customer data in CRM and ERP systems.
Highest-signal resume keywords
Customer Service OrientationOrder ProcessingCRM ManagementMS Office ProficiencyCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingQuotation PreparationData MaintenanceReport PreparationAccounts Receivable Management
Soft Skills
Strong Customer OrientationConfident DemeanorTeam PlayerExcellent Communication Skills
Tools & Technologies
CRM SystemsERP SystemsMS Office Applications
Certifications & Qualifications
Completed Commercial Training
Industry Keywords
SalesCustomer ServiceOperational NeedsPricing
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- First point of contact for customers’ day-to-day operational needs
- Processing orders and preparing quotations
- Obtaining pricing for the quotation process
- Maintaining and creating the customer and product data required for CRM and ERP systems
- Following up on quotations and orders
- Communicating with customers by phone
- Supporting accounts receivable management and clarifying outstanding items
- Preparing reports and analyses
Requirements
What you’ll need- Completed commercial training or a comparable qualification
- Initial professional experience in sales and customer service is desirable
- Strong customer and service orientation
- Experience using MS Office applications
- Confident, open, and friendly demeanor
- Team player with excellent communication skills
- Career returners and career changers are welcome
Benefits
Comp & perks- Permanent employment contract
- Probationary period: 6 months
- 40 hours per week
- 30 days of annual leave
- Hybrid working options
- Up to 4 weeks of workation per year—remote work from another European country
- Comprehensive onboarding supplemented by our buddy program
- Annual professional development budget
- Employee referral bonus of €1,000
- €200 employer contribution toward prescription workplace glasses
- Complimentary lunch on Healthy Wednesday
- Employer contribution toward wealth accumulation
- High level of personal development opportunities and individualized support
- Fitness opportunities at partner gyms
- Bike leasing options for you and your family
- Employee discounts and special offers from numerous partner companies
- Shared social and leisure activities