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Inside Sales Representative, Public Sector
think about IT GmbH. First point of contact for customers’ day-to-day operational business .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service orientation and effective communication skills while managing day-to-day operational tasks, including order entry, quotation preparation, and data maintenance in CRM and ERP systems.
Highest-signal resume keywords
Customer Service OrientationOrder EntryQuotation PreparationMS Office ApplicationsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order EntryQuotation PreparationData MaintenanceReportingAnalysis
Soft Skills
Customer OrientationTeam PlayerConfident MannerFriendly MannerExcellent Communication
Tools & Technologies
CRM SystemsERP SystemsMS Office Applications
Certifications & Qualifications
Completed Commercial Training
Industry Keywords
SalesCustomer ServiceAccounts Receivable Management
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- First point of contact for customers’ day-to-day operational business
- Order entry and quotation preparation
- Obtaining pricing for the quotation process
- Maintaining and creating the necessary customer and product data for CRM and ERP systems
- Following up on quotations and orders
- Customer contact by phone
- Supporting accounts receivable management and clarifying outstanding items
- Reporting and analysis
Requirements
What you’ll need- Completed commercial training or a comparable qualification
- Initial professional experience in sales and customer service is desirable
- Strong customer and service orientation
- Experience using MS Office applications
- Confident, open, and friendly manner
- Team player with excellent communication skills
- Returners to the workforce and career changers are welcome
Benefits
Comp & perks- 30 days of annual leave
- Hybrid working options
- Up to four weeks of workation per year—remote work from elsewhere in Europe
- Comprehensive onboarding complemented by our buddy program
- Annual professional development budget
- Employee referral bonus of €1,000
- €200 employer contribution toward prescription work glasses
- Free lunch on Healthy Wednesday
- Employer contribution toward wealth accumulation benefits
- Extensive opportunities for personal development and individualized support
- Fitness opportunities at partner gyms
- Bike leasing offers for you and your family
- Employee discounts and special offers from numerous partner companies
- Joint leisure activities
- Permanent employment contract