Product Lead

Think of Us

. Define and maintain the ConnectMe product roadmap within Think of Us’ organizational strategy and program goals.

Posted 9/18/2026full-timeWashington, DC • District of Columbia • United StatesSenior💰 $150,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in product management, particularly in defining and maintaining product roadmaps, prioritizing features, and making strategic tradeoffs. Proficient in collaborating with cross-functional teams, utilizing AI tools, and ensuring product quality while navigating complex stakeholder environments.

Highest-signal resume keywords

Product Roadmap ManagementCross-Functional CollaborationAI Product ExperienceTechnical FluencyStakeholder Engagement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Product ManagementRoadmap PrioritizationFeature Scope DefinitionSuccess MeasurementData Flow UnderstandingAPI KnowledgeAI Limitations AwarenessRelease ReadinessUser Experience EvaluationOperational Performance Analysis

Soft Skills

Strategic CommunicationDecision-Making Under UncertaintyOwnership and AccountabilityAdaptability in Lean EnvironmentsEmpathy and Care in Decision-Making

Tools & Technologies

AI ToolsAnalytics PlatformsPrototyping ToolsDocumentation SoftwareCollaboration Tools

Industry Keywords

Software ProductsMulti-Stakeholder EnvironmentsSocial ImpactSystems ChangeUser Feedback Integration

About the role

Key responsibilities & impact

Define and maintain the ConnectMe product roadmap within Think of Us’ organizational strategy and program goals.
Decide what gets built, in what order, why it matters, and what the team will not pursue.
Frame work in terms of user, staff, service-quality, and operational outcomes.
Prioritize feature opportunities, user feedback, operational needs, defects, technical debt, research findings, and state requests.
Make tradeoffs among speed, scope, quality, learning, safety, and long-term sustainability visible.
Present the roadmap to leadership, program teams, technology teams, and state partners.
Evaluate and shape emerging product opportunities, documenting problems, hypotheses, outcomes, success criteria, constraints, risks, and expected learning.
Work with Design and Engineering on research, feasibility, architecture, security, privacy, maintenance, and technical debt.
Own acceptance criteria and product release decisions.
Define AI boundaries, human-review requirements, failure conditions, quality expectations, evaluation frameworks, monitoring, and limitations.
Decide whether AI capabilities are ready to release, should be limited, require iteration, or should be paused.
Define success measures and use analytics, qualitative research, field observations, operational evidence, and AI evaluations to iterate.
Coordinate with program leadership, state partners, Community Responders, young people, families, and caregivers.
Distinguish product solutions from operational, practice, training, policy, or other interventions.
Lead the cross-functional product team through priorities, decisions, and shared outcomes.
Own release planning, dependencies, pilots, phased releases, deployments, monitoring, support, and rollback plans.
Coordinate Product, Design, Engineering, Data and AI, Program, and Implementation.
Establish lightweight product practices, standards, roadmap communication, release readiness, measurement, and decision documentation.
Use AI tools to accelerate research synthesis, prototyping, analysis, documentation, testing, and coordination while maintaining human judgment and data safeguards.

Requirements

What you’ll need

Eight or more years of product-management experience, including at least three to four years as a lead or highly senior product manager on software products.
Demonstrated track record of shipping and improving software products rather than primarily managing programs, contracts, projects, or requirements documents.
Experience owning roadmap prioritization, feature scope, release readiness, and cross-functional tradeoffs.
Experience defining success, instrumenting products, interpreting evidence, and iterating based on real-world performance.
Technical fluency sufficient to understand architecture tradeoffs, data flows, APIs, privacy and security implications, AI limitations, and technical specifications.
Experience working closely with Design and Engineering from early problem framing through production release.
Experience with AI-powered or probabilistic products where quality is difficult to define, trust must be earned, and human review is part of the product.
Ability to distinguish among model quality, product quality, user experience, operational performance, and demonstrated impact.
Experience navigating complex, multi-stakeholder environments involving technical, programmatic, operational, and external partners.
Ability to translate ambitious and evolving executive ideas into structured product opportunities and clear recommendations.
Experience working in an early-stage or resource-constrained environment where product practices had to be established rather than inherited.
Experience working with or alongside systems that affect young people and families, or a deep commitment to learning about these systems with humility, curiosity, and care.
Motivation to contribute to social impact and systems change while maintaining discipline about what technology can and cannot accomplish.
Take ownership in a lean environment, set priorities, and move work forward without waiting for detailed direction.
Engage confidently with active executive leadership without becoming passive or defensive.
Listen for strategic intent beneath evolving ideas and separate the underlying opportunity from an assumed solution.
Distinguish brainstorming, recommendations, organizational direction, external commitments, and product decisions.
Challenge assumptions respectfully using user evidence, operational context, technical realities, data, and clear reasoning.
Make tradeoffs visible and state what must stop, move, or change when a new priority is introduced.
Protect focus without becoming rigid or using product process to resist legitimate strategic change.
Decide under uncertainty and know when a decision requires more evidence, broader consultation, or executive escalation.
Communicate clearly in writing and in person, including when explaining what is not on the roadmap and why.
Build alignment across Product, Design, Engineering, Data and AI, Program, Operations, Policy, and executive leadership.
Move quickly without confusing urgency with haste.
Use structure to create clarity, not bureaucracy.
Bring sound judgment and genuine care to decisions that affect people navigating stress, crisis, and institutional systems.
Take responsibility for decisions rather than allowing unclear consensus or endless consultation to substitute for ownership.

Benefits

Comp & perks

100% employer-paid medical, dental, and vision coverage for employees; 50% for dependents.
Access to Talkspace for confidential therapy and mental health support.
Short-Term Disability, Life, and AD&D Insurance included.
Optional Long-Term Disability and Supplemental Life Insurance.
Health Care and Dependent Care FSAs available.
401(k) Plan for pre-tax retirement contributions.
Work-from-home setup stipend to optimize your workspace.
Flexible PTO policy, plus sick leave and paid leaves of absence.
8 company holidays, plus two organization-wide seasonal breaks.
TOU values continuous learning and invests in the professional development of its employees in alignment with organizational needs based on role, performance, business needs, and Company policies.
Regular organization-wide learning sessions on relevant and reflective topics.