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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on commerce, including strategic vision, execution, and customer engagement. Proficient in leveraging data and AI to drive product decisions and enhance user experience.
Highest-signal resume keywords
Product ManagementCommerce Product StrategyEnd-to-End RolloutsData SynthesisAI Integration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyMonetization ModelsPricing and PackagingCustomer OnboardingUser Experience DesignAgile MethodologiesJobs-to-be-Done FrameworkE-Commerce KnowledgeData AnalysisMarket Trend Analysis
Soft Skills
Customer EngagementCollaborationAdaptabilityProblem SolvingCommunication
Industry Keywords
E-CommerceOnline LearningCustomer Acquisition StrategiesPayment ProcessingFeedback Triage
About the role
Key responsibilities & impact- Own multiple product lines on the Acquire and Monetize team focused on enabling customers to sell, earn, and scale their businesses
- Shape the strategic vision for Thinkific Commerce, including payments, checkout, subscriptions, pricing, and tax
- Decide where to match the market and where to differentiate Thinkific Commerce
- Execute Commerce solutions with quality and depth and roll them out as seamless upgrades
- Own other payment processing integrations, pricing and packaging changes, customer onboarding, and the site building product
- Work AI-first across feedback triage, competitive insight, scoping, and prototyping
- Plan end-to-end launches including pricing and packaging, user experience, in-product and customer communication, and team readiness
- Talk with customers regularly and turn customer, support, and sales signals into problems worth solving
- Define success metrics and use data and experiments to guide priorities
- Track impact on revenue, conversion, retention, and Plus wins
- Collaborate with Engineering, Design, Finance, Marketing, Customer Success, and Sales
- Run retrospectives to improve ways of working
- Report to the Director, Product
Requirements
What you’ll need- 6+ years of experience in product management in mid size companies
- At least 2 years product managing commerce products specifically
- Proven track record of driving product strategy and execution and delivering measurable business impact, particularly in monetization or commerce-focused domains
- Experience planning end-to-end rollouts, including pricing, user experience, migration, and customer communications
- Experience shipping changes to live products that customers had to adopt
- Ability to execute with depth and quality and hold a high bar for quality at speed
- Strong foundation in Jobs-to-be-Done and direct experience engaging customers
- Exceptional ability to synthesize data, market trends, and customer feedback into strategic product decisions
- Deep understanding of AI's role in product development and daily use of AI in workflow
- Ability to thrive in fast-paced, agile environments and navigate change and ambiguity
- Legally entitled to work in Canada
- Experience in e-commerce or online learning is nice to have
- Experience with pricing and packaging, onboarding, or site builders is nice to have
- Knowledge of marketing principles, customer acquisition strategies, and monetization models is nice to have
Benefits
Comp & perks- Equity
- Team-wide bonuses
- Employee Share Purchase Plan
- Flexible Paid Time Off
- Minimum 4 weeks of vacation
- Thinker Holidays (extended long weekends in the summer)
- Time off for the December holiday season
- Health, vision, and dental coverage for you and your family starting on Day 1
- $3,000 for mental health care
- Short-term health plan
- $900/year health or personal spending account
- Generous parental leave top-ups for up to 32 weeks
- Fertility coverage
- Personalized return to work options
- 3 paid volunteer days each year
- Flexible work: work from home anywhere in Canada, Vancouver HQ, a co-working space, or anywhere there’s wifi for a change of scenery
- AI tools for every Thinker
- Annual $2,000 CAD Learn and Grow fund for conferences, seminars, or courses
- Training, mentorship, coaching, and internal promotion opportunities
- Company-owned Macbook Pro
- Budget for a desk, chair, or accessories for a home office setup
