Community Manager

Thinkingbox

. Manage day-to-day community engagement across Instagram, TikTok, Facebook, X, YouTube, Reddit, and Discord .

Posted 11/5/2026full-timeVancouver • CanadaJuniorMid-Level💰 CA$50,000 - CA$60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in community management and social media engagement, with a strong ability to adapt brand voices and manage multiple online communities. Proficient in analyzing engagement metrics and translating insights into actionable strategies.

Highest-signal resume keywords

Community ManagementSocial Media EngagementWritten Communication SkillsSocial Media Management ToolsCultural Trend Identification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Community ManagementSocial Media StrategyEngagement Metrics AnalysisAudience ResearchCompetitive Analysis

Soft Skills

Organizational SkillsProactive MindsetCollaborative ApproachGood JudgmentAdaptability

Tools & Technologies

Sprout SocialHootsuiteBrandwatch

Industry Keywords

Digital MarketingFan-Driven CommunitiesOnline TrendsGaming CultureEntertainment Brands

About the role

Key responsibilities & impact

Manage day-to-day community engagement across Instagram, TikTok, Facebook, X, YouTube, Reddit, and Discord
Monitor and respond to comments, direct messages, mentions, and conversations in a timely, thoughtful, brand-appropriate way
Develop and maintain authentic brand voices across clients and audiences
Build relationships with fan communities, creators, influencers, and brand advocates
Identify opportunities to participate in cultural moments, gaming conversations, trends, and online communities
Support social campaigns, product launches, activations, and always-on content programs with social, creative, and account teams
Monitor online sentiment, flag potential issues, and escalate sensitive conversations or reputational risks
Track community performance, engagement metrics, and audience sentiment
Translate findings into actionable insights and recommendations
Support social listening, audience research, competitive analysis, and trend identification
Contribute to brainstorms, campaign planning, strategy presentations, and reporting
Stay current on platform changes, gaming culture, internet trends, and community management best practices

Requirements

What you’ll need

2+ years of experience in community management, social media, or a related digital marketing role, ideally within an agency environment
Strong understanding of social media platforms, online communities, and how audiences engage with brands
Excellent written communication skills, with the ability to write engaging, clever, and on-brand responses
Ability to adapt tone of voice across different brands, audiences, and platforms
Passion for internet culture, gaming, entertainment, fandom, and online trends
Understanding of fan-driven communities and authentic brand participation
Strong organizational skills and ability to manage multiple clients and communities simultaneously
Experience using social media management and listening tools such as Sprout Social, Hootsuite, Brandwatch, or similar platforms
Good judgment when handling sensitive conversations, customer concerns, or potential brand issues
Proactive, collaborative mindset and ability to identify opportunities independently
Comfortable working in a fast-paced, creative agency environment
Experience playing Magic: The Gathering is a plus
Experience with gaming, entertainment, fantasy, or pop culture brands is a plus
Interest in trading card games, tabletop gaming, fantasy worlds, collectibles, or gaming communities
Familiarity with fan-driven marketing, product launches, or community-focused campaigns
Passion for storytelling and world-building

Benefits

Comp & perks

Monday - Thursday in office (Fridays are remote optional)
Flexible time off, including paid vacation and sick days
Consistent culture and team-building events
Employee recognition and incentive programs
Seasonal celebrations and gatherings throughout the year
Office lunches
Branded company swag
Access to industry events, learning opportunities, and non-profit outreaches
Dog-friendly offices
Unlimited coffee, drinks, and snacks
Flex work and travel options
Comprehensive extended health benefits