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Thinkingbox

Community Manager

Thinkingbox

. Manage day-to-day community engagement across Instagram, TikTok, Facebook, X, YouTube, Reddit, and Discord .

Posted 11/5/2026full-timeLos Angeles • California • United StatesJuniorMid-Level💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in community management and social media engagement, with a strong ability to adapt brand voices and manage multiple online communities. Proficient in analyzing engagement metrics and leveraging insights to enhance brand strategies within the gaming and entertainment sectors.

Highest-signal resume keywords
Community ManagementSocial Media EngagementWritten Communication SkillsSocial Media Management ToolsCultural Trend Identification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Community ManagementSocial Media StrategyEngagement Metrics AnalysisBrand Voice DevelopmentContent Program Support
Soft Skills
Organizational SkillsProactive MindsetCollaborative ApproachGood JudgmentAdaptability
Tools & Technologies
Sprout SocialHootsuiteBrandwatch
Industry Keywords
Gaming CultureInternet TrendsFan CommunitiesOnline Sentiment MonitoringCommunity-Focused Campaigns

About the role

Key responsibilities & impact
  • Manage day-to-day community engagement across Instagram, TikTok, Facebook, X, YouTube, Reddit, and Discord
  • Monitor and respond to comments, DMs, mentions, and conversations in a timely, thoughtful, and brand-appropriate way
  • Develop and maintain authentic brand voices across clients and audiences
  • Build relationships with fan communities, creators, influencers, and brand advocates
  • Identify opportunities in cultural moments, gaming conversations, trends, and online communities
  • Support social campaigns, product launches, activations, and always-on content programs
  • Monitor online sentiment, flag issues, and escalate sensitive conversations or reputational risks
  • Track community performance, engagement metrics, and audience sentiment; translate findings into recommendations
  • Support social listening, audience research, competitive analysis, and trend identification
  • Contribute to brainstorms, campaign planning, strategy presentations, and reporting
  • Stay current on platform changes, gaming culture, internet trends, and community management best practices
  • Work with social, creative, strategy, and account teams to bring gaming and entertainment brands to life
  • Support career growth toward a Social Strategist role

Requirements

What you’ll need
  • 2+ years of experience in community management, social media, or a related digital marketing role, ideally within an agency environment
  • Strong understanding of social media platforms, online communities, and how audiences engage with brands
  • Excellent written communication skills, with the ability to write engaging, clever, and on-brand responses
  • Ability to adapt tone of voice across different brands, audiences, and platforms
  • Passion for internet culture, gaming, entertainment, fandom, and online trends
  • Understanding of fan-driven communities and authentic brand participation
  • Strong organizational skills and ability to manage multiple clients and communities simultaneously
  • Experience using social media management and listening tools such as Sprout Social, Hootsuite, Brandwatch, or similar platforms
  • Good judgment when handling sensitive conversations, customer concerns, or potential brand issues
  • Proactive, collaborative mindset and ability to identify opportunities independently
  • Comfortable working in a fast-paced, creative agency environment with shifting priorities
  • Experience playing Magic: The Gathering is a plus
  • Experience with gaming, entertainment, fantasy, or pop culture brands is a plus
  • Interest in trading card games, tabletop gaming, fantasy worlds, collectibles, or gaming communities
  • Familiarity with fan-driven marketing, product launches, or community-focused campaigns
  • Passion for storytelling and world-building

Benefits

Comp & perks
  • Monday - Thursday in office (Fridays are remote optional)
  • Flexible time off, including paid vacation and sick days
  • Consistent culture and team-building events
  • Employee recognition and incentive programs
  • Seasonal celebrations and gatherings throughout the year
  • Office lunches
  • Branded company swag
  • Access to industry events, learning opportunities, and non-profit outreaches
  • Dog-friendly offices
  • Unlimited coffee, drinks, and snacks
  • Flex work and travel options
  • Comprehensive extended health benefits
  • 401k matching