Group Account Director

Thinkingbox

. Lead and oversee a portfolio of key client accounts as a senior and trusted point of contact .

Posted 9/23/2026full-timeLos Angeles • California • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in account management and client services, with a strong focus on social-first marketing, digital campaigns, and integrated marketing strategies. Proven ability to lead multidisciplinary teams, manage client relationships, and drive business growth through strategic counsel and proactive solutions.

Highest-signal resume keywords

Account ManagementClient Relationship ManagementSocial-First MarketingLeadership and MentoringStrategic Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Integrated MarketingDigital CampaignsContent ProductionInfluencer MarketingBudget ManagementForecastingAccount ProfitabilityPresentation SkillsNegotiation SkillsBusiness Development

Soft Skills

Communication SkillsRelationship BuildingProactive Problem SolvingCollaborationAdaptability

Industry Keywords

Agency EnvironmentClient ServicesSocial MediaCreator CultureDigital Trends

About the role

Key responsibilities & impact

Lead and oversee a portfolio of key client accounts as a senior and trusted point of contact
Build long-term relationships with senior client stakeholders and understand their businesses, brands, audiences, and goals
Provide strategic counsel and translate business challenges into agency opportunities
Oversee integrated programs spanning social, creative, content production, influencer and creator marketing, digital media, and campaign development
Partner with Strategy, Creative, Production, Media, and Social teams to ensure high-quality delivery
Lead senior-level client presentations, conversations, workshops, and business reviews
Identify opportunities to expand partnerships and introduce AntiSocial and Thinkingbox capabilities
Own account health, including client satisfaction, scope, profitability, resourcing, and delivery quality
Partner with internal leadership on growth strategies, forecasting, scopes of work, and annual planning
Direct and mentor Account Directors, Account Managers, and other Account team members
Establish clear ways of working across internal teams and client organizations
Anticipate challenges, navigate difficult conversations, and develop proactive solutions
Ensure teams have the information, resources, and clarity needed to deliver exceptional work
Stay connected to social platforms, creator culture, digital trends, emerging technology, and marketing changes
Contribute to new business opportunities, pitches, and organic growth initiatives
Help shape the growth of AntiSocial’s Account department, culture, processes, and client experience

Requirements

What you’ll need

10+ years of experience in account management, client services, or business leadership within an agency environment
Experience leading large, complex, and high-value client relationships
Strong understanding of social-first marketing, digital campaigns, content, creators/influencers, and integrated marketing
Experience managing multidisciplinary teams and collaborating across Creative, Strategy, Production, Media, and Social
Track record of growing client relationships and identifying organic business opportunities
Confidence working directly with senior and executive-level client stakeholders
Strong commercial awareness, including experience managing scopes, budgets, forecasts, and account profitability
Excellent presentation, communication, negotiation, and relationship-building skills
Strong leadership skills with experience mentoring and developing account teams
Ability to balance big-picture strategic thinking with the details required to keep complex accounts moving
Proactive, solutions-oriented approach and comfort navigating fast-moving environments
Genuine interest in culture, social media, creators, advertising, and the evolving digital landscape
Resume and online portfolio links requested as part of application, if applicable

Benefits

Comp & perks

Flexible time off, including paid vacation and sick days
Consistent culture and team-building events
Employee recognition and incentive programs
Seasonal celebrations and gatherings throughout the year
Office lunches
Branded company swag
Access to industry events, learning opportunities, and non-profit outreaches
Dog-friendly offices
Unlimited coffee, drinks, and snacks
Flex work and travel options
Comprehensive extended health benefits
401k matching (US employees only)