Mortgage Loan Officer – Non-Commission

Third Federal

. Manage and follow loan applications from origination through closing .

Posted 9/21/2026full-timeCleveland • Ohio • United StatesJuniorMid-Level💰 $20 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing home equity and mortgage loan applications from origination to closing, with a strong focus on customer communication, organizational skills, and attention to detail. Proficient in handling high-volume workloads while maintaining accuracy and productivity.

Highest-signal resume keywords

Home Equity Loan ApplicationsMortgage Loan ApplicationsPipeline ManagementOrganizational SkillsBilingual Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan Application ManagementPipeline ManagementDocumentation AccuracyCustomer Needs AssessmentHigh-Volume Workload Prioritization

Soft Skills

Verbal CommunicationWritten CommunicationCustomer Rapport BuildingAttention to DetailTeam Collaboration

Tools & Technologies

Mortgage SoftwarePC Proficiency

Industry Keywords

Home EquityMortgageLoan ClosingCustomer Service

About the role

Key responsibilities & impact

Manage and follow loan applications from origination through closing
Provide proactive communication to customers regarding documentation and next steps
Handle inbound and outbound calls related to new or existing applications
Maintain accuracy and productivity while managing deadlines
Collaborate with team members and other departments
Manage a pipeline of approximately 55–65 home equity and mortgage loan applications
Guide customers from application through closing with timely follow-up, attention to detail, and service

Requirements

What you’ll need

2+ years of current/recent experience taking home equity or mortgage loan applications
Ability to understand customer needs, ask for the business, and build rapport
Experience managing a pipeline through closing (preferred)
Strong organizational skills with the ability to prioritize a high-volume workload
Excellent verbal and written communication skills, including a professional and friendly demeanor
PC proficiency; experience with mortgage software preferred
High School diploma or equivalent
Bilingual skills are a plus
Ability to work Monday through Saturday with a rotating day off

Benefits

Comp & perks

Medical, dental, vision, and more
401k match
11 Bank Holidays + vacation/sick time
Stock Ownership Allocation
Exceptional culture and value system
Strong work/life balance
Growth opportunities
Mortgage Discount Program
Education Reimbursement Program
Competitive compensation packages
Professional development
Health and wellness support