Product Insights and Optimization Analyst

Thrive Communities

. Measure occupancy, leasing, renewals, resident satisfaction, marketing effectiveness and operational performance .

Posted 9/28/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $28 - $38 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical capabilities in business and operational analytics, with proficiency in data analysis, reporting, and performance evaluation. Skilled in communicating complex data insights to non-technical audiences while ensuring compliance with privacy and security standards.

Highest-signal resume keywords

Business AnalyticsAdvanced Excel SkillsSQL Data QueryingPerformance ReportingProperty Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisOccupancy AnalysisLease Performance EvaluationKPI MonitoringA/B TestingForecasting MethodologiesBenchmarkingQuantitative SkillsQualitative SkillsOperational Analytics

Soft Skills

Analytical Problem SolvingVerbal CommunicationWritten CommunicationTime ManagementIndependent Work

Tools & Technologies

BI SystemsCRM SoftwareProperty Management SoftwareLeasing SoftwareExecutive Dashboards

Industry Keywords

Multifamily HousingReal EstateHospitalityMarketing EffectivenessResident Satisfaction

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Measure occupancy, leasing, renewals, resident satisfaction, marketing effectiveness and operational performance
Identify patterns, performance shortcomings and improvement opportunities
Prepare management reports, dashboards and analytical summaries
Analyze lease and occupancy data to understand neighborhood performance drivers
Evaluate marketing and lead-generation performance
Review resident feedback and engagement data
Evaluate property-management KPIs including pricing, leasing activity and renewal rates
Monitor community performance and operational trends
Conduct ad hoc analysis for commercial and operational concerns
Simplify complex data for non-technical audiences
Support property performance and resident-experience initiatives
Determine the effect of procedural, marketing, leasing and operational changes
Help leadership define performance criteria and KPIs
Maintain analysis documentation and reporting
Partner with Property Managers, Regional teams, Marketing, Leasing, Finance and Senior Leadership
Improve reporting, data integrity and analytics processes
Monitor results of operational enhancements
Use company and resident data in compliance with privacy and security standards
Work individually and with property and business organizations
Attend online meetings and presentations
Protect confidential corporate, resident, financial and property information
Meet deadlines and reporting timescales

Requirements

What you’ll need

Bachelor's degree in Business Analytics, Business Administration, Economics, Statistics, Finance or Marketing or equivalent experience accepted
Experience in business analytics, operational analytics, product insights, property analytics or similar analytical functions
Strong analytical and problem solving skills
Advanced Excel or spreadsheet skills
Qualitative and quantitative skills
Excellent verbal and written communication abilities
Ability to communicate analytic results clearly to non-technical audiences
Ability to juggle several assignments and work under pressure
Ability to operate independently and on a geographically dispersed team
Experience with multifamily housing, property management, real estate or hospitality is a bonus
Experience analyzing occupancy, lease, renewal, resident or property-level performance
Experience with BI systems or data presentation
SQL or other data querying skills
Experience with CRM, property management, leasing or marketing software
Experience with executive dashboards and performance reporting
Experience with A/B testing, forecasting methodologies, benchmarking or optimization
Comply with technology, security, privacy and workplace standards

Benefits

Comp & perks

Remote work
Inclusive and supportive community environment
Online meetings and presentations