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Thrive

Developer, Digital Platform

Thrive

. Design, build and maintain two-way integrations between ServiceNow and external systems using REST and SOAP APIs, Scripted REST APIs and MID Server.

Posted 10/7/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,250 - $110,250 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in ServiceNow development, including building and maintaining integrations using REST and SOAP APIs, and strong proficiency in JavaScript and SQL for data manipulation. Capable of implementing security controls, troubleshooting complex integration issues, and collaborating with stakeholders to deliver scalable solutions.

Highest-signal resume keywords
ServiceNow Development ExperienceJavaScript ProficiencyREST API IntegrationSQL Query OptimizationFlow Designer Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
ServiceNow DevelopmentJavaScriptREST APIsSQLFlow DesignerBusiness RulesScripted REST APIsData MappingData Security ControlsTroubleshooting
Soft Skills
Clear CommunicationProblem-Solving
Tools & Technologies
SnowflakeMID ServerGitCI/CD PipelinesAzure DevOps
Certifications & Qualifications
ServiceNow CSAServiceNow CADImplementation Specialist
Industry Keywords
ITSMMSPRMMPSACMDBData Deduplication

Tech Stack

Tools & technologies
AzureITSMJavaScriptPythonServiceNowSOAPSQL

About the role

Key responsibilities & impact
  • Design, build and maintain two-way integrations between ServiceNow and external systems using REST and SOAP APIs, Scripted REST APIs and MID Server.
  • Write and maintain server-side logic, including Business Rules, Script Includes, Scheduled Jobs, Transform Maps and Import Sets.
  • Build automation with Flow Designer, subflows, actions and Workflow to reduce manual work in ITSM and service delivery.
  • Write, tune and troubleshoot Snowflake SQL queries to extract, transform, reconcile and validate data for reporting and the Client Portal.
  • Build and support Snowflake-ServiceNow data pipelines for device, asset and ticket synchronization and deduplication.
  • Implement ACLs, roles and data-security controls following least-privilege principles.
  • Troubleshoot production integration failures, synchronization gaps and performance issues; identify root causes.
  • Participate in code reviews, manage update sets and follow development-to-production release processes.
  • Document integration designs, data mappings, runbooks and technical decisions.
  • Collaborate with stakeholders to translate business requirements into scalable technical solutions.

Requirements

What you’ll need
  • 3+ years of hands-on ServiceNow development experience.
  • Strong JavaScript skills, including ServiceNow's server-side scripting environment (GlideRecord, GlideAjax, GlideSystem and ES5 constraints).
  • Proven experience building ServiceNow integrations with REST APIs, including authentication (OAuth 2.0, Basic, API keys), JSON parsing and error handling.
  • Working SQL knowledge: joins, aggregations, CTEs, filtering and basic query optimization.
  • Experience with Flow Designer and ServiceNow automation tools.
  • Understanding of the ServiceNow data model, ACLs and role-based security.
  • Familiarity with update sets, instance cloning and multi-instance development lifecycles.
  • Strong troubleshooting skills and comfort working through problems that span more than one system.
  • Clear written and verbal communication skills.
  • Preferred: hands-on experience with Snowflake, including querying, views, stages, tasks or streams.
  • Preferred: experience in an MSP or IT services environment, or with RMM/PSA tools such as NinjaOne or ConnectWise.
  • Preferred: familiarity with CMDB, IRE or data deduplication strategies.
  • Preferred: exposure to ServiceNow ITSM, CSM or Service Portal development.
  • Preferred: experience with Git, CI/CD pipelines or Azure DevOps.
  • Preferred: some background in Python or other scripting languages for data work.
  • Preferred: ServiceNow certifications including CSA and CAD; Implementation Specialist is a plus.