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Senior Quality Manager
thyssenkrupp. Lead and drive overall regional quality performance across multiple distribution and value-added fabrication sites.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading quality management systems and driving continuous improvement across multiple manufacturing sites, ensuring compliance with industry standards such as ISO 9001 and AS9100. Proven ability to manage cross-functional teams and execute strategic quality initiatives that enhance operational excellence and customer satisfaction.
Highest-signal resume keywords
Quality Management System (QMS)ISO 9001 ComplianceAS9100 ExperienceSix Sigma CertificationRegulatory Audits Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Corrective Action SystemsPreventive Action SystemsRoot Cause AnalysisSupplier Performance MetricsLean Methodologies8D Problem SolvingPPAP ProcessesCMMC2 ComplianceTraceability SystemsCustomer PPM Management
Soft Skills
Executive CommunicationEscalation ManagementTeam LeadershipCross-Functional CollaborationCultural Ownership
Certifications & Qualifications
ASQ CertificationISO Lead Auditor CertificationSix Sigma Green Belt CertificationSix Sigma Black Belt Certification
Industry Keywords
ManufacturingFabricated MetalAerospaceDefenseMedicalRegulated IndustriesQuality LeadershipContinuous ImprovementCustomer Flow-Down RequirementsSurveillance Audits
About the role
Key responsibilities & impact- Lead and drive overall regional quality performance across multiple distribution and value-added fabrication sites.
- Define and execute regional quality strategy aligned with business objectives and growth initiatives.
- Drive accountability for quality outcomes across multiple sites and establish a culture of ownership, prevention, and continuous improvement.
- Own, evolve, and strategically improve a scalable QMS across assigned sites.
- Ensure compliance with ISO 9001, AS9100, customer flow-down requirements, FAIs, traceability, CMMC2, and outsourced processing controls.
- Maintain accountability for certifications and surveillance audits, and oversee regulatory compliance.
- Lead registrar, customer, and regulatory audits end-to-end and ensure systemic gap closure.
- Serve as executive-level quality contact for key customers and lead major customer escalations.
- Provide strategic oversight of supplier qualification, supplier performance, audits, PPAP, and SCAR processes.
- Own 8D, CAR, and SCAR systems and drive systemic root cause analysis and recurrence prevention.
- Own regional quality KPIs including customer PPM, scrap and rework, COPQ, on-time delivery impact, and supplier performance metrics.
- Integrate quality leadership into Lean and operational excellence initiatives; champion Six Sigma and structured problem-solving.
- Lead and develop the regional quality organization, including Quality Managers, Engineers, and QA personnel.
- Exercise authority to stop shipment, quarantine product, approve deviations and concessions, and escalate systemic risks.
- Maintain regular on-site presence across assigned facilities and engage in high-impact quality issues and investigations.
- Drive alignment across Operations, Engineering, Supply Chain, Sales, and Finance.
- Manage regulatory, customer, and financial quality risk and represent the organization to customers, suppliers, registrars, and regulatory bodies.
Requirements
What you’ll need- Bachelor’s degree in Engineering, Manufacturing, Quality, or related field OR equivalent combination of education and experience.
- Minimum 8–10 years of progressive quality leadership experience in a manufacturing or fabricated metal environment.
- Multi-site or regional leadership experience.
- Experience with ISO 9001 and/or AS9100 systems.
- Experience leading customer and registrar audits.
- Experience managing corrective and preventive action systems.
- Demonstrated success driving measurable quality improvement.
- Experience managing managers and cross-functional teams.
- Strong executive communication and escalation management skills.
- Applicants must be ITAR eligible to be considered.
- Preferred: ASQ Certification (CQE, CQM/OE, or equivalent).
- Preferred: ISO Lead Auditor certification.
- Preferred: Six Sigma Green Belt or Black Belt certification.
- Preferred: Experience in aerospace, defense, medical, or regulated industries.
- Preferred: Experience with PFMEA, Control Plans, and APQP methodologies.
- Preferred: Experience influencing capital investment and strategic planning decisions.
- Preferred: Experience with CMMC2 or regulated compliance environments.
- Frequent travel between assigned sites and regular presence on manufacturing floors.
Benefits
Comp & perks- Annual Performance Bonus Incentive
- Medical, Dental, Vision Insurance
- Life Insurance and Disability
- Voluntary Wellness Programs
- 401(k) or RRSP programs with Company Match
- Paid Vacation and Holidays
- Tuition Reimbursement