Associate, Quality Assurance

TIAA

. Meet daily production targets within SLA timelines while maintaining accuracy and QC effectiveness .

Posted 10/21/2026full-timePune • IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in quality control processes, ensuring adherence to defined quality frameworks and achieving production targets with high accuracy. Capable of conducting quality checks, peer reviews, and fostering team performance through effective communication and problem-solving.

Highest-signal resume keywords

Quality Control EffectivenessProcess Deviation IdentificationProduction Target AchievementPeer Review ConductingFull Process Versatility

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Quality ChecksQC Guidelines KnowledgeData-Based Decision MakingDetail OrientationError Leakage Minimization

Soft Skills

Critical ThinkingCommunicationProblem SolvingAccountabilityPrioritization

Industry Keywords

SLA TimelinesCalibration SessionsContinuous ImprovementClient Relationship ManagementBusiness Process Understanding

About the role

Key responsibilities & impact

Meet daily production targets within SLA timelines while maintaining accuracy and QC effectiveness
Conduct quality checks and peer reviews
Identify and escalate process deviations
Ensure adherence to quality frameworks and standard QC guidelines
Provide on-ground query resolution and knowledge sharing
Maintain full process versatility
Participate in calibration sessions, training, and team meetings
Support team consistency, performance, and continuous improvement

Requirements

What you’ll need

2+ years of work experience required; 3+ years preferred
University degree preferred
Ability to meet daily production targets within SLA timelines
Ability to maintain 100% accuracy, high QC effectiveness, and minimal error leakage
Knowledge of defined quality frameworks and standard QC guidelines
Ability to conduct quality checks and peer reviews
Ability to identify and escalate process deviations
Full process versatility
Accountability, business acumen-based communication, business process understanding, client relationship management, communication, critical thinking, data-based decision making, detail orientation, investment compliance, prioritization, and problem solving
Sedentary work capability

Benefits

Comp & perks

Equal employment opportunity
Accessibility support for the online application process
Future-focused skills and AI tools
Meaningful learning experiences and development pathways