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TIAA

Client Engagement Consultant

TIAA

. Engage clients primarily through assigned internal leads and proactive outreach to clients at risk of moving assets .

Posted 11/11/2026full-timeUnited StatesMid-LevelSenior💰 $77,000 - $110,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in retirement planning strategies, asset retention, and client counseling, with a strong focus on developing tailored financial recommendations. Holds necessary financial licenses and possesses a deep understanding of various financial products and services.

Highest-signal resume keywords
Retirement PlanningSeries 6 RegistrationSeries 7 RegistrationLife and Health Insurance LicenseFinancial Needs Assessment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Retirement PlanningTax-Deferred AnnuitiesPension PlansIRAsMutual FundsAnnuities403(b) Plans529 PlansBank ProductsClient Counseling
Soft Skills
Client EngagementProactive OutreachTailored RecommendationsGoal OrientationCommunication
Certifications & Qualifications
Series 63 RegistrationLife and Health Insurance License
Industry Keywords
Asset RetentionSales Pipeline ManagementLead ConversionFinancial Needs IdentificationClient Surveys

About the role

Key responsibilities & impact
  • Engage clients primarily through assigned internal leads and proactive outreach to clients at risk of moving assets
  • Deliver approximately 65% retirement education and 35% on-demand advice and product recommendations
  • Counsel clients on retirement planning strategies and a broad range of TIAA products and services
  • Field inbound calls and assigned lead follow-ups
  • Identify financial needs and retention risk and develop tailored recommendations
  • Develop and manage a sales and retention pipeline through close
  • Assist clients with funding, rollovers and account establishment
  • Meet or exceed goals for asset retention, asset growth, lead conversion, advice sessions, client surveys and productivity
  • Identify clients with complex needs and refer them to Wealth Advisors and internal partners

Requirements

What you’ll need
  • 3+ years of work experience required; 5+ years preferred
  • Series 6 or 7 registration
  • Series 63 registration
  • Life and Health Insurance License (National) required within 120 days
  • All licenses must be obtained within 120 days from start date
  • Knowledge of retirement planning, tax-deferred annuities, pension plans, IRAs, mutual funds, annuities, 403(b) plans, 529 plans, bank products and life insurance
  • Ability to identify financial needs and retention risk
  • Ability to develop tailored recommendations based on goals, risk profile, liquidity needs and tax considerations
  • Sedentary work capability
  • University degree preferred

Benefits

Comp & perks
  • Competitive compensation package may include participation in an incentive program linked to performance
  • Superior retirement program
  • Competitive health, wellness and work life offerings
  • Training on TIAA's products and the role
  • Meaningful learning experiences and development pathways
  • Overtime eligibility during the initial non-exempt training period